Retail Operations Leader: Drive Sales & Guest Experience

INDIAN SUPERMARKET PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading retail company in Singapore is seeking an experienced Retail Operations Manager to oversee daily operations and drive sales performance across multiple stores. The right candidate will lead teams effectively in a fast-paced environment, ensuring excellent customer experience and compliance with company policies. Responsibilities include managing staff, monitoring KPIs, and ensuring inventory levels are maintained. This role requires strong leadership and analytical skills to succeed in a dynamic retail landscape.

Responsibilities

• Oversee day-to-day retail operations to ensure smooth and efficient store performance.
• Manage, coach, and motivate store managers and retail staff.
• Ensure high standards of customer service and resolve escalated customer issues.

Job description

A leading retail company in Singapore is seeking an experienced Retail Operations Manager to oversee daily operations and drive sales performance across multiple stores. The right candidate will lead teams effectively in a fast-paced environment, ensuring excellent customer experience and compliance with company policies. Responsibilities include managing staff, monitoring KPIs, and ensuring inventory levels are maintained. This role requires strong leadership and analytical skills to succeed in a dynamic retail landscape.