Restaurant Service Crew [5.5 Days]

ARTIZAN CONCEPTS INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading restaurant in Singapore is seeking a dedicated service crew member to join their team. The role involves greeting and seating guests, taking orders, and ensuring a clean dining area. Ideal candidates possess at least 1 year of experience and show exceptional customer service skills. Benefits include an incentive scheme, free meals, and career progression opportunities. Flexible working hours, including evenings and weekends, are required.

Benefits

Incentive Scheme: 4%, 8%, 12% if sales targets are met

Free meals during shifts

Taxi claims for late days

Top Seller Award incentives

Medical claims included

Annual leave from 7 days

Pay adjustment upon confirmation

Annual Sentosa entry pass

Career progression opportunities

30% staff discount on birthday meals

Qualifications

• 1+ years of experience as a service crew in a busy restaurant environment.
• A friendly and professional demeanour with a passion for customer service.
• Flexibility to work hours, including evenings and weekends.

Responsibilities

• Greeting and seating guests, presenting menus and taking orders.
• Maintaining a clean and organized dining area.
• Handling customer complaints with professionalism.
• Delivering food and drinks, ensuring quality and presentation.
• Handling customer complaints and concerns.

Skills

Excellent communication and interpersonal skills

Ability to work under pressure

Strong attention to detail

Multi-tasking and prioritization

Customer service

Job description

Greenwood Fish Market

📍Bukit Timah: 34 Greenwood Ave, S289236

📍Quayside Isle: 31 Ocean Way #01-02 to 05, S098375

Key Responsibilities:

• Greeting and seating guests, presenting menus and wine lists, and taking orders accurately and efficiently
• Providing menu recommendations and answering questions about menu items and ingredients
• Maintaining a clean and organized dining area, ensuring all tables are set to a high standard
• Delivering food and drinks to tables, ensuring quality and presentation are maintained to our high standards
• Handling customer complaints and concerns with professionalism and a positive attitude at our restaurant
• Maintaining a deep understanding of our menu and wine list, and keeping up-to-date with changes and promotions

Requirements:

• 1+ years of experience as a service crew in a busy restaurant environment
• A friendly, positive, and professional demeanour with a passion for delivering exceptional customer service
• Excellent communication and interpersonal skills, with the ability to work well under pressure in a busy restaurant
• Ability to multi-task and prioritize tasks in a fast-paced environment
• Strong attention to detail, with a keen eye for presentation and quality
• Ability to work flexible hours, including evenings and weekends

Benefits For Confirmed Staff:

• Incentive Scheme: 4%, 8%, 12% if sales targets are met
• Staff Meals: Free meals provided during shift
• Night Transport: Taxi claims available for exceptionally late days
• Top Seller Award: Incentives for the highest earner of each month from every outlet
• Wellbeing Benefits: Medical claims included
• Annual Leave: From 7 days onwards (negotiable on case to case basis)
• Confirmation Adjustment: Pay adjustment upon confirmation from 5% onwards
• Sentosa Entry Pass: Annual Sentosa islander pass provided for subsidised transport and free entry (for our Sentosa team)
• Career Progression: Career path personalisations and growth opportunities
• Staff Discount: 30% off the entire bill for staff when they dine in with us during their birthday (up to a max of 4 pax)