Restaurant Operations Leader: Grow People, Profit & Quality

THE GOOD SAMARITAN PTE. LTD.; Singapore; On-site; SGD 150,000 - 200,000; Full time

Job summary

A leading hospitality firm in Singapore is seeking an experienced General Manager with at least 10 years in restaurant management. You will oversee operations, lead staff, ensure quality control, and manage finances. Ideal candidates should possess strong leadership and problem-solving skills along with extensive knowledge in food and beverages. The role offers competitive compensation, professional development, and the opportunity to make a significant impact within a collaborative culture.

Benefits

Competitive compensation

Professional development and certifications

Collaborative culture

Qualifications

• At least 10 years' experience as General Manager in restaurants.
• Demonstrable managerial experience in customer service.
• Extensive knowledge of food and beverages, including capacity to recall recipes and ingredients.

Responsibilities

• Oversee workflows and processes ensuring efficient operations.
• Hire, train, and supervise staff to meet performance standards.
• Maintain quality standards and ensure compliance with regulations.
• Monitor inventory levels and manage vendors for supplies.
• Manage operating costs and analyze performance reports.
• Set KPIs and prepare reports for senior management.
• Handle operational issues in real-time and manage unexpected challenges.
• Ensure customer satisfaction and manage complaints effectively.
• Ensure safe working environments and conduct staff training.

Skills

Leadership

Operational Management

Customer Service

Financial Management

Problem-solving

Tools

Peach Works

OpenTable

Job description

A leading hospitality firm in Singapore is seeking an experienced General Manager with at least 10 years in restaurant management. You will oversee operations, lead staff, ensure quality control, and manage finances. Ideal candidates should possess strong leadership and problem-solving skills along with extensive knowledge in food and beverages. The role offers competitive compensation, professional development, and the opportunity to make a significant impact within a collaborative culture.