Restaurant Operation Manager

DOMESTIC MAID SPECIALIST; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dynamic restaurant management firm in Singapore seeks an experienced operations manager to oversee restaurant operations and improve efficiency. The role requires a minimum of 5-6 years of experience, strong leadership skills, and proficiency in MS Office. This position focuses on delivering outstanding customer satisfaction while managing a high-performing team.

Qualifications

• Minimum 5-6 years of experience.
• Excellent leadership, problem-solving, and decision-making skills.
• Ability to multitask and work under pressure.

Responsibilities

• Develop and implement operational policies to drive efficiency.
• Oversee daily operations adhering to brand standards.
• Manage team development for high performance.

Skills

Leadership

Problem-solving

Team management

Multitasking

Tools

MS Office

Job description

• Develop and implement operational policies, procedures, and systems to drive efficiency, productivity, and customer satisfaction
• Oversee the daily operations of the existing restaurant network, ensuring adherence to brand standards and operational KPIs.
• Oversee all aspects of restaurant operations, including food preparation, customer service, inventory management, and facilities management
• Analyze performance metrics and create actionable plans to improve profitability, productivity, labour cost and service quality
• Manage and develop a team to build a high-performing operational organization
• Collaborate with the executive on strategic planning, budgeting, and forecasting to align operations with the overall business objectives
• Foster a positive work culture and coach/mentor staff to drive employee engagement and retention
• Develop and implement effective marketing campaigns to drive initial customer traffic and sales.

Qualifications:

• Minimum 5-6 years of experience
• Excellent leadership, problem-solving, and decision-making skills
• Ability to multitask, work under pressure, and lead a team effectively
• Proficiency in MS Office and PC operation.
• Ability to work in a fast paced, changing environment