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A leading restaurant company in Singapore is seeking a Restaurant Manager to oversee daily operations and ensure exceptional customer service. The ideal candidate will have strong leadership skills, be experienced in hospitality management, and maintain high quality and hygiene standards. Responsibilities include staff management, cost control, and implementing sales strategies. This role offers a unique opportunity to drive success in a vibrant dining environment.
Job Summary
The Restaurant Manager is responsible for overseeing the daily operations of the restaurant to ensure excellent customer service, efficient operations, and strong financial performance. This role leads the service team, maintains high quality and hygiene standards, and drives sales while delivering a positive dining experience.
Oversee daily restaurant operations, including front-of-house and back-of-house coordination
Ensure exceptional customer service and promptly resolve guest feedback or complaints
Recruit, train, schedule, and supervise restaurant staff
Monitor staff performance and foster a positive, productive work culture
Ensure compliance with food safety, hygiene, and workplace safety regulations
Manage inventory, ordering, and supplier relationships
Control costs, manage budgets, and achieve revenue and profitability targets
Implement sales strategies, promotions, and upselling initiatives
Prepare operational reports and analyze performance metrics
Maintain restaurant cleanliness, ambiance, and brand standards
Diploma or degree in Hospitality Management or related field (preferred)
Proven experience as a Restaurant Manager or similar role
Strong leadership and people management skills
Excellent communication and customer service abilities
Sound knowledge of F&B operations, cost control, and food safety standards
Ability to work flexible hours, including weekends and public holidays
Proficient in POS systems and basic reporting tools
Leadership and team development
Problem-solving and decision-making
Financial and operational management
Customer-focused mindset
Attention to detail and multitasking