Restaurant Manager

TUNG LOK SIGNATURES (2006) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent restaurant company in Singapore is looking for a Restaurant Manager to oversee daily operations. The role includes managing staff, ensuring high service standards, and maintaining inventory. Candidates should have experience in upscale restaurants, strong leadership abilities, and excellent problem-solving skills. This position offers an opportunity to grow in a fast-paced environment, focusing on customer satisfaction and quality management.

Qualifications

• Proven experience in a high-volume or upscale restaurant.
• Strong leadership and operational skills.
• Excellent communication and customer service.

Responsibilities

• Manage daily restaurant operations effectively.
• Coordinate and supervise service quality.
• Monitor food and beverage standards.

Skills

Customer service

Leadership

Problem-solving

Communication

Job description

Responsibilities

• Manage daily restaurant operations to ensure smooth running of operations
• Coordinate and supervise all aspects of service, ensuring all customers have a positive experience
• Monitor food and beverage quality, ensuring they meet our high standards
• Maintain inventory, order supplies, and manage budgetary and financial operations
• Resolve customer complaints and feedback with professionalism and efficiency
• Lead, train, coach and motivate a team of the staff
• Handle customer complaints, inquiries, and feedback professionally
• Ensure high standards of customer service are consistently met
• Any other ad-hoc duties as assigned by the Company

Requirements

• Proven experience in a similar role within a high-volume or upscale restaurant environment
• Strong knowledge & leadership of restaurant operations, service standards, organizational, and problem-solving skills
• Excellent customer service and communication skills
• Problem-solving and conflict-resolution abilities
• Able to work on weekends and public holidays
• Ability to work in a fast-paced environment
• Physical stamina to stand and walk for extended periods
• PC literate, well-organized, and self-motivated

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