Restaurant Manager

MCI CAREER SERVICES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading restaurant management firm in Singapore is looking for a candidate to lead and supervise service staff in providing excellent customer service. The role includes maintaining cleanliness, handling complaints, engaging with diners for feedback, and ensuring food safety standards are met. Applicants must exhibit strong communication and teamwork skills, commitment to service excellence, and good personal hygiene practices. Interested candidates should apply through the provided WhatsApp contact.

Qualifications

• Ability to lead and train service staff in a restaurant environment.
• Commitment to maintaining high standards of service quality and cleanliness.
• Good communication and teamwork skills are essential.

Responsibilities

• Lead, train, and supervise service staff for high-quality customer service.
• Maintain a clean, safe, and organized restaurant environment.
• Oversee food presentation and ensure compliance with hygiene standards.
• Engage with diners for feedback and handle complaints professionally.

Skills

Strong communication skills

Teamwork

Knowledge of company products

Personal hygiene practices

Job description

Job Description

• Lead, train, and supervise service staff to ensure consistent, high-quality customer service
• Maintain a clean, safe, and well‑organised restaurant environment at all times
• Create a pleasant dining atmosphere for customers
• Oversee food presentation and retail products to ensure compliance with food hygiene and safety standards
• Engage with diners to gather feedback on food quality and service
• Review customer feedback and implement service improvement initiatives
• Handle customer complaints professionally and in a timely manner
• Report incidents, accidents, customer complaints, and feedback to management
• Perform cashiering duties when required
• Place purchase orders with suppliers and manage stock replenishment
• Plan and manage duty rosters for the service team
• Support daily operations to ensure smooth and efficient restaurant operations

Retail Operations

• Monitor supermarket inventory to ensure adequate stock levels
• Ensure products are properly stocked, attractively displayed, accurately priced, and safely arranged

Requirements

• Strong communication and teamwork skills, with respectful coordination between kitchen and service teams
• Commitment to maintaining high standards of service quality, cleanliness, and operational excellence
• Good knowledge of company products
• Good personal hygiene practices

Interested candidate may submit full resume to 6990 0434 (WhatsApp - Miya) and only shortlisted candidate will be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf

Kuan Mei Yang

Registration Number: R24124509

EA License No: 06C2859 (MCI Career Services Pte Ltd)