Remote Solutions Engineer - Open Source & Observability

Grafana Labs; Singapore; Remote; SGD 193,000 - 245,000; Full time

Job summary

A tech-focused company is seeking candidates for a customer-facing role in their Commercial Solutions Engineering team. This position involves educating customers, owning technical engagements, and driving product conversations based on real feedback. Candidates should possess a technical mindset, excellent communication skills, and be self-motivated. Professional fluency in Thai and English is required, as well as prior experience or education in technology. This opportunity offers a competitive compensation range in Singapore as part of a remote-first, innovative culture.

Benefits

30 days of annual leave

Career growth pathways

In-person onboarding

Transparent communication

Equity opportunities

Qualifications

• Must have experience solving complex technical challenges.
• Should be able to articulate value propositions effectively.
• Important to have a self-motivated and creative mindset.

Responsibilities

• Educate potential and existing customers on Grafana products.
• Own the technical engagement with customers.
• Drive product conversations based on customer feedback.

Skills

Technical mindset

First class written and oral communication skills

Problem-solving skills

Familiarity with OSS project & SRE / Devops practices

Professional fluency in Thai

Professional fluency in English

Education

Recent graduate of a coding bootcamp or equivalent

Job description

A tech-focused company is seeking candidates for a customer-facing role in their Commercial Solutions Engineering team. This position involves educating customers, owning technical engagements, and driving product conversations based on real feedback. Candidates should possess a technical mindset, excellent communication skills, and be self-motivated. Professional fluency in Thai and English is required, as well as prior experience or education in technology. This opportunity offers a competitive compensation range in Singapore as part of a remote-first, innovative culture.