Receptionist cum Admin

ECO-ITS PRIVATE LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local educational support firm in Singapore is seeking a dedicated individual to handle customer service and administrative duties in a primary school setting. The role involves managing inquiries, assisting students, and performing various administrative tasks to ensure smooth daily operations. Candidates must possess at least a GCE ‘N’ or ‘O’ Level certificate, and demonstrate strong communication and teamwork skills. This position is pivotal in creating a supportive environment for both students and staff.

Qualifications

• Full GCE ‘N’ or ‘O’ Level certificate or equivalent is required.
• Good communication and interpersonal skills preferred in a school environment.
• Must be a good team player with high initiative.

Responsibilities

• Answer phone calls and manage visitors in a dynamic environment.
• Provide first-level assistance to pupils’ needs including health situations.
• Assist with general admin duties and canteen matters.

Skills

Communication skills

Teamwork

Initiative

Education

Full GCE ‘N’ or ‘O’ Level certificate

Job description

Job Description

• Main Duty - Customer Service Duty (mindset has to meet the realist challenges and demands of a Primary School setting)
• To answer phone calls, manage visitors, takes messages, responds to enquiries and provide general useful information (in a very dynamic environment where calls are volumous)
• Able to use school implemented IT system for administrative purposes.
• To handle daily varied demands and queries from parents / students / vendors / staff etc
• To call pupils absentees and to check with parents on their child’s status every morning.
• To call pupils to convey messages during ad-hoc / special events.
• To render first level assistance to walk‑in pupils’ needs including sick & injured pupils. To escal… case to other colleagues in the office immediately if it is beyond superficial cases.
• To handle / support situation when pupils’ vomit, soiled their clothes.

General Duties

• To assist in canteen matters, utility, FAS application, arrears fee, bus booking, etc
• To help update the school activity notice board in the office (data accuracy is important)
• To maintain the forms cabinet in the office. All forms must be current and to be replenished constantly.
• To assist in general typing duties.
• To assist in Stores supplies management during school holidays
• To support any other general admin duties as and when required

The Personnel shall minimally have the following qualifications, skills and experience:

• Full GCE ‘N’, or ‘O’ Level certificate or its equivalent
• Good communication and inter‑personal skills in reception duties, preferably in school environment
• Good team player with high level of initiative