Receptionist (Chinese Speaking)

Sodexo; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading service provider is seeking a proactive Front Desk Receptionist in Singapore to lead front desk operations and manage a small team. Responsibilities include operating the switchboard, coordinating guest reception services, managing meeting room bookings, and handling employee travel arrangements. The ideal candidate should be fluent in Mandarin and demonstrate a strong commitment to professionalism and service delivery. This role requires effective communication and management skills.

Qualifications

• Must be able to read and write Mandarin to communicate effectively.
• Strong ownership of service delivery and professionalism required.
• Proactive approach to front desk operations and team leadership.

Responsibilities

• Operate the switchboard and manage incoming communications.
• Coordinate meeting room bookings and ensure a professional environment.
• Manage employee business travel arrangements and verify documentation.

Skills

Mandarin speaking

Professional guest reception

Hospitality

Job description

Mandarin speaking, able to read and write to effectively communicate with clients.
We are seeking a mature and proactive Front Desk Receptionist to lead and manage front desk services and the front desk team for a Chinese MNC. The ideal candidate will take ownership in aligning service delivery with Facilities Management (FM) goals, ensuring full compliance with company policies, and maintaining a high standard of professionalism in all front desk operations.

Key Responsibilities:

Operate the switchboard efficiently and manage all incoming communications.

Update and maintain the monthly telephone directory and staff list, incorporating new joiners weekly.

Provide professional guest reception services, ensuring timely welcome arrangements and coordinating tea service to maintain excellent hospitality standards.

Manage meeting room bookings, conduct daily inspections, ensure a clean and professional environment, and oversee setup of meeting room facilities as per user requirements.

Serve as the main coordinator for employee business travel arrangements, including flight and hotel bookings, and travel insurance documentation. Adhere strictly to updated travel policies and approval, operational, and financial review procedures.

Support international business travelers visiting the Singapore office by managing access permissions and verifying travel documentation in compliance with company policies.

Provide additional front desk support services as directed by the Hub Lead.

Coordinate and facilitate soft service requests and resource allocations as needed.

Manage company pool car bookings.

Provide backup support for mailroom services when required.

Update and maintain nameplate information upon request.

Oversee stationery requests and inventory management.

Perform other related duties as assigned.