Receptionist

BEAUTIFUL MUM SERANGOON PTE. LTD.; Singapore; On-site; SGD 22,000 - 33,000; Full time

Job summary

Ideal candidates have prior receptionist or customer service experience, strong communication skills, and proficiency in MS Office. Weekend work may be required; a diploma in office administration is a plus.

Qualifications

• Diploma or equivalent in office administration or related field is preferred.
• Experience in receptionist or customer service roles is advantageous.
• Proficiency with MS Office and scheduling/management software is desirable.

Responsibilities

• Greet clients and visitors with a warm, professional demeanor.
• Manage and coordinate appointments, including bookings, cancellations, and rescheduling.
• Answer phones, respond to emails, and address client inquiries promptly.
• Perform administrative tasks such as filing, data entry and maintaining client records.
• Process client payments, issue receipts, and handle billing enquiries per policy.
• Maintain reception and common areas, and support maintenance or supply needs.
• Assist colleagues with scheduling and client information as needed.
• Maintain client confidentiality and comply with privacy regulations.

Skills

Customer service

Communication

Organization

MS Office

Scheduling software

Data entry

Education

Diploma in Office Administration

Tools

Scheduling software

Job description

We are seeking friendly and organized Receptionist to join our team at Schonemama. The ideal candidate will provide exceptional front-desksupport, ensuring a welcoming & efficient experience for our clients andstaff. This role involves managing daily administrative tasks, coordinating appointments, & delivering excellent customer service.

Key Responsibilities

• Greet clients & visitors with a warm & professional demeanor, ensuring a positive first impression.
• Manage and coordinate appointments, including bookings, cancellations, & rescheduling.
• Answer phone calls, respond to emails, & address client inquires promptly & effectively.
• Perform various administrative tasks, such as filing, data entry, & maintaining accurate client records.
• Process client payments, issue receipts, and manage billing enquiries in accordance to company policies.
• Facility Management Ensure the reception area & common spaces are tidy and presentable & handle any maintenance or supply needs.
• Assist fellow outlet colleagues with scheduling, client information, and other administrative support as needed.
• Maintain strict confidentiality of client information & adhere to privacy regulations.

Job Requirement

• Candidate may be required to work on weekends and retail hours, 6 days off per month
• Previous experience in receptionist or customer service role is preferred, ideally in a wellness or healthcare setting.
• Excellent communication & interpersonal skills, with the ability to handle multiple tasks & prioritize effectively.
• Proficiency in office software (e.g. MS Office) & experience with scheduling or management software is desirable.
• A positive attitude, strong organizational skills, and a commitment to provide exceptional customer service.
• Diploma or equivalent; qualifications in office administration or related fields are a plus.

We regret only shortlisted candidates will be notified.