Receptionist

NGEE ANN MEDICAL PTE. LTD.; Singapore; On-site; SGD 26,000 - 35,000; Full time

Job summary

Schonemama is seeking a friendly Receptionist to join our team, delivering warm front-desk support and a streamlined client experience. You will handle greeting, scheduling, inquiries, and basic admin tasks in a retail wellness setting.

The role requires excellent communication, positive attitude, strong organization, and proficiency with MS Office or scheduling software. Weekend shifts and 10am–8pm hours apply.

Qualifications

• Previous experience in receptionist or customer service role is preferred, ideally in a wellness or healthcare setting.
• Excellent communication & interpersonal skills, with the ability to handle multiple tasks & prioritize effectively.
• Proficiency in office software (e.g. MS Office) & experience with scheduling or management software is desirable.
• A positive attitude, strong organizational skills, and a commitment to provide exceptional customer service.

Responsibilities

• Greet clients & visitors with a warm & professional demeanor, ensuring a positive first impression.
• Manage and coordinate appointments, including bookings, cancellations, & rescheduling.
• Answer phone calls, respond to emails, & address client inquiries promptly & effectively.
• Perform administrative tasks such as filing, data entry, & maintaining accurate client records.
• Process client payments, issue receipts, and manage billing enquiries in accordance to company policies.
• Maintain the reception area & common spaces tidy and presentable, and handle maintenance or supply needs.
• Assist colleagues with scheduling, client information, and other administrative support as needed.
• Maintain strict confidentiality of client information & adhere to privacy regulations.

Skills

Communication

Interpersonal skills

MS Office

Scheduling software

Customer service

Job description

We are seeking friendly and organized Receptionist to join our team at Schonemama. The ideal candidate will provide exceptional front-desk support, ensuring a welcoming & efficient experience for our clients and staff. This role involves managing daily administrative tasks, coordinating appointments, & delivering excellent customer service.

Key Responsibilities

• Greet clients & visitors with a warm & professional demeanor, ensuring a positive first impression.
• Manage and coordinate appointments, including bookings, cancellations, & rescheduling.
• Answer phone calls, respond to emails, & address client inquires promptly & effectively.
• Perform various administrative tasks, such as filing, data entry, & maintaining accurate client records.
• Process client payments, issue receipts, and manage billing enquiries in accordance to company policies.
• Facility Management Ensure the reception area & common spaces are tidy and presentable, & handle any maintenance or supply needs.
• Assist fellow outlet colleagues with scheduling, client information, and other administrative support as needed.
• Maintain strict confidentiality of client information & adhere to privacy regulations.

Qualifications

• Previous experience in receptionist or customer service role is preferred, ideally in a wellness or healthcare setting.
• Excellent communication & interpersonal skills, with the ability to handle multiple tasks & prioritize effectively.
• Proficiency in office software (e.g. MS Office) & experience with scheduling or management software is desirable.
• A positive attitude, strong organizational skills, and a commitment to provide exceptional customer service.

Requirements

• Able to work retail hours (10am - 8pm)
• Able to work weekends & public holidays
• 6 days off per month