Receptionist

BEAUTIFUL MUM @ ORCHARD PTE. LTD.; Singapore; On-site; SGD 26,000 - 36,000; Full time

Job summary

Beautiful Mum @ Orchard Pte. Ltd. is seeking a friendly receptionist to join our team. You will deliver front-desk support, greet clients and staff, and ensure a welcoming, efficient experience for all visitors.

The role involves coordinating appointments, handling inquiries, performing general administrative tasks, and maintaining confidentiality in a wellness setting. Weekend and retail hours may apply as part of a busy outlet schedule.

Qualifications

• Previous experience in receptionist or customer service role is preferred, ideally in a wellness or healthcare setting.
• Excellent communication & interpersonal skills, with the ability to handle multiple tasks & prioritize effectively.
• Diploma or equivalent; qualifications in office administration or related fields are a plus.

Responsibilities

• Greet clients & visitors with a warm & professional demeanor, ensuring a positive first impression.
• Manage and coordinate appointments, including bookings, cancellations, & rescheduling.
• Answer phone calls, respond to emails, & address client inquiries promptly & effectively.
• Perform various administrative tasks, such as filing, data entry, & maintaining accurate client records.
• Process client payments, issue receipts, and manage billing enquiries in accordance to company policies.
• Facility Management Ensure the reception area & common spaces are tidy and presentable, & handle any maintenance or supply needs.
• Assist fellow outlet colleagues with scheduling, client information, and other administrative support as needed.
• Maintain strict confidentiality of client information & adhere to privacy regulations.

Job description

We are seeking friendly and organized Receptionist to join our team. The ideal candidate will provide exceptional front-desk support, ensuring a welcoming & efficient experience for our clients and staff. This role involves managing daily administrative tasks, coordinating appointments, & delivering excellent customer service.

Key Responsibilities:

• Greet clients & visitors with a warm & professional demeanor, ensuring a positive first impression.
• Manage and coordinate appointments, including bookings, cancellations, & rescheduling.
• Answer phone calls, respond to emails, & address client inquires promptly & effectively.
• Perform various administrative tasks, such as filing, data entry, & maintaining accurate client records.
• Process client payments, issue receipts, and manage billing enquiries in accordance to company policies.
• Facility Management Ensure the reception area & common spaces are tidy and presentable, & handle any maintenance or supply needs.
• Assist fellow outlet colleagues with scheduling, client information, and other administrative support as needed.
• Maintain strict confidentiality of client information & adhere to privacy regulations.

Job Requirement:

• Candidate may be required to work on weekends and retail hours, 6 days off per month
• Previous experience in receptionist or customer service role is preferred, ideally in a wellness or healthcare setting.
• Excellent communication & interpersonal skills, with the ability to handle multiple tasks & prioritize effectively.
• Proficiency in office software (e.g. MS Office) & experience with scheduling or management software is desirable.
• A positive attitude, strong organizational skills, and a commitment to provide exceptional customer service.
• Diploma or equivalent; qualifications in office administration or related fields are a plus.

We regret only shortlisted candidates will be notified.