Receptionist

Beautiful Mum @ Orchard; Singapore; On-site; SGD 20,000 - 29,000; Full time

Job summary

Beautiful Mum @ Orchard is seeking a friendly Receptionist to provide front-desk support and administrative services at our Orchard outlet in Singapore. You will greet clients, manage appointments, answer calls, handle emails, and ensure a welcoming, organized environment for staff and visitors.

The role involves data entry, billing inquiries, and maintaining client records while upholding privacy regulations.

Qualifications

• Diploma or equivalent; qualifications in office administration or related fields are a plus.
• Previous receptionist or customer service experience is preferred.
• Proficiency in MS Office and scheduling/management software is desirable.

Responsibilities

• Greet clients and visitors with a warm, professional demeanor.
• Manage and coordinate appointments including bookings and rescheduling.
• Answer phone calls and respond to emails promptly.
• Perform administrative tasks such as filing, data entry, and maintaining records.
• Process client payments and handle billing inquiries per policy.
• Maintain tidy reception and common areas; assist colleagues as needed.
• Maintain confidentiality of client information and privacy compliance.

Skills

Communication skills

Interpersonal skills

Organization skills

MS Office

Scheduling software

Education

Diploma or equivalent

Tools

Scheduling software

Management software

MS Office

Job description

We are seeking friendly and organized Receptionist to join our team. The ideal candidate will provide exceptional front-desk support, ensuring a welcoming & efficient experience for our clients and staff. This role involves managing daily administrative tasks, coordinating appointments, & delivering excellent customer service.

Key Responsibilities:

• Greet clients & visitors with a warm & professional demeanor, ensuring a positive first impression.
• Manage and coordinate appointments, including bookings, cancellations, & rescheduling.
• Answer phone calls, respond to emails, & address client inquires promptly & effectively.
• Perform various administrative tasks, such as filing, data entry, & maintaining accurate client records.
• Process client payments, issue receipts, and manage billing enquiries in accordance to company policies.
• Facility Management Ensure the reception area & common spaces are tidy and presentable, & handle any maintenance or supply needs.
• Assist fellow outlet colleagues with scheduling, client information, and other administrative support as needed.
• Maintain strict confidentiality of client information & adhere to privacy regulations.

Job Requirement:

• Candidate may be required to work on weekends and retail hours, 6 days off per month
• Previous experience in receptionist or customer service role is preferred, ideally in a wellness or healthcare setting.
• Excellent communication & interpersonal skills, with the ability to handle multiple tasks & prioritize effectively.
• Proficiency in office software (e.g. MS Office) & experience with scheduling or management software is desirable.
• A positive attitude, strong organizational skills, and a commitment to provide exceptional customer service.
• Diploma or equivalent; qualifications in office administration or related fields are a plus.

We regret only shortlisted candidates will be notified.