Receptionist

Charlotte Frank; Singapore; On-site; SGD 30,000 - 36,000; Full time

Job summary

Charlotte Frank is seeking a receptionist to join its office administration team in Singapore. You will be the primary front-of-house presence, greeting staff, visitors and candidates, and ensuring a welcoming, professional environment.

You will manage calls, emails and mail, coordinate meeting room scheduling and refreshments, and support travel Logistics. The role emphasizes discretion, reliability, and a polished, professional demeanor.

Qualifications

• Diploma or bachelor’s degree or equivalent preferred.
• At least 3 years in front-desk, admin, or customer-facing role.
• Experience in professional services or hospitality is a plus.
• Discretion with sensitive information and high-profile visitors.
• Excellent customer service and professional demeanor.
• Immediate availability preferred.

Responsibilities

• Greet clients, visitors and staff in a professional, courteous manner.
• Manage calls, emails and walk-in enquiries and direct to appropriate personnel.
• Be the main front-desk contact for guests, candidates, mail and packages.
• Oversee meeting room scheduling, refreshments, and hosting visitors.
• Maintain pantry and common areas, ensuring cleanliness and presentation.
• Provide admin support including expense claims and meeting materials.
• Coordinate with building management and vendors for office operations and onboarding.

Skills

Excellent customer service

Front-desk experience

Mature and discreet

Professional presentation

Education

Diploma or Bachelor's degree or equivalent

Job description

Our client is seeking a receptionist to join its office administration team. This team is responsible for creating a welcoming and professional environment for staff and visitors, while supporting the smooth operation of the office. The role offers the opportunity to be the primary front-of-house presence and contribute to a collaborative and collegial workplace.

Key Responsibilities

• Great and welcome clients, visitors and staff in a professional and courteous manner
• Manage incoming calls, emails, and walk-in enquiries; direct to appropriate personnel
• Serve as the main point of contact at the front desk by greetings guests, client and candidates, answering and directing calls, and managing incoming and outgoing mail and packages
• Oversee meeting room scheduling and readiness, prepare refreshments, and help host visitors
• Maintain pantry supplies and snacks, and ensure common areas – including the lounge, wellness room and visitor desks area clean and presentable as needed
• Provide administrative support, including assisting with expense claims, preparing documents and meeting materials and coordinating team travel logistics
• Liaise with building management and vendors on office maintenance, coordinate access and onboarding for new joiners an visitors, and help organize office events and social activities

Qualifications & Requirements

• Diploma, bachelor’s degree or equivalent preferred
• At least 3 years of experience in a front-desk, receptionist, administrative, or customer-facing role.
• Prior experience as a receptionist, administrative assistant or experience in a professional services, hospitality, private baking is a plus
• Maturity and discretion in handling sensitive information and high-profile visitors
• Excellent customer service skills and a welcoming, professional manner
• Well-presented at all times, maintaining appropriate professional dress and decorum
• Immediate availability is preferred