Receptionist

BEAUTIFUL MUM VIVO PTE. LTD.; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

BEAUTIFUL MUM VIVO PTE. LTD. is seeking a friendly receptionist to join our team. The successful candidate will provide warm, professional front-desk support and help create a welcoming experience for clients and staff.

You will manage daily administrative tasks, coordinate appointments, handle calls and emails, maintain accurate client records, and support billing inquiries in line with company policy. Weekend work and retail hours may be required in this role.

Qualifications

• Excellent communication and interpersonal skills are required.
• Proficiency in MS Office and scheduling/management software is preferred.
• Diploma or equivalent in office administration or related field.

Responsibilities

• Greet clients and visitors with a warm, professional demeanor.
• Manage and coordinate appointments, bookings, cancellations.
• Answer phone calls and respond to emails promptly.
• Maintain accurate client records and filing.
• Process receipts and handle basic billing inquiries.
• Ensure reception area and common spaces are tidy.
• Provide administrative support to outlet colleagues as needed.
• Adhere to privacy regulations.

Skills

Communication

Interpersonal skills

Organizational skills

MS Office

Scheduling software

Education

Diploma in Office Administration

Tools

MS Office

Scheduling software

Job description

We are seeking friendly and organized Receptionist to join our team. The ideal candidate will provide exceptional front-desk support, ensuring a welcoming & efficient experience for our clients and staff. This role involves managing daily administrative tasks, coordinating appointments, & delivering excellent customer service.

Key Responsibilities:

• Greet clients & visitors with a warm & professional demeanor, ensuring a positive first impression.
• Manage and coordinate appointments, including bookings, cancellations, & rescheduling.
• Answer phone calls, respond to emails, & address client inquires promptly & effectively.
• Perform various administrative tasks, such as filing, data entry, & maintaining accurate client records.
• Process client payments, issue receipts, and manage billing enquiries in accordance to company policies.
• Facility Management Ensure the reception area & common spaces are tidy and presentable, & handle any maintenance or supply needs.
• Assist fellow outlet colleagues with scheduling, client information, and other administrative support as needed.
• Maintain strict confidentiality of client information & adhere to privacy regulations.

Job Requirement:

• Candidate may be required to work on weekends and retail hours, 6 days off per month
• Previous experience in receptionist or customer service role is preferred, ideally in a wellness or healthcare setting.
• Excellent communication & interpersonal skills, with the ability to handle multiple tasks & prioritize effectively.
• Proficiency in office software (e.g. MS Office) & experience with scheduling or management software is desirable.
• A positive attitude, strong organizational skills, and a commitment to provide exceptional customer service.
• Diploma or equivalent; qualifications in office administration or related fields are a plus.

We regret only shortlisted candidates will be notified.