Front Desk Officer

K GORGEOUS PTE. LTD.; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

K GORGEOUS PTE. LTD. is seeking a friendly Front Desk Officer to be the first point of contact for patients, creating a warm, welcoming and professional clinic experience.

You will welcome patients, manage appointments and enquiries, handle basic billing and administration, support the patient journey, and work closely with doctors and clinic staff to ensure smooth operations. Weekend or evening shifts may be required.

Qualifications

• 2–3 years of experience in receptionist/front desk/healthcare admin role.
• Proficiency in Microsoft Office and clinic management software.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Ability to handle sensitive patient information discreetly.

Responsibilities

• Welcoming and assisting patients.
• Managing appointments and enquiries.
• Handling basic billing and administrative matters.
• Supporting a smooth patient journey.
• Working closely with our Doctors and clinic team.

Skills

Front desk experience

Customer service

Communication skills

Interpersonal skills

Attention to detail

Tools

Microsoft Office

Clinic management software

Job description

Do you enjoy meeting people and making them feel welcome? We're looking for a friendly, confident and organised Front Desk Officer to join our team. You'll be the first point of contact for our patients and play an important role in creating a warm and positive clinic experience.

You'll Be Responsible For

• Welcoming and assisting patients.
• Managing appointments and enquiries.
• Handling basic billing and administrative matters.
• Supporting a smooth patient journey.
• Working closely with our Doctors and clinic team.

We're Looking For Someone Who Is

• Warm, friendly and confident with people.
• Organised and attentive to detail.
• Proactive and responsible.
• A good team player.
• Customer service or front desk experience is an advantage.

If you enjoy people, take pride in great service and want to be part of a supportive team - we'd love to meet you.

Requirements

• 2-3 years of experience in a receptionist, front desk, or healthcare administrative role.
• Proficiency in Microsoft Office and clinic management software.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Ability to handle sensitive patient information with discretion.
• Willingness to support neighbouring clinics through cross-deployment when required.
• Able to work shifts, including weekends and evenings when required.