Receptionist

Trafigura Group; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

Trafigura Group is seeking a full-time Receptionist based in Singapore. The role focuses on creating a positive and professional first impression for guests and internal staff. Responsibilities include managing phone calls, mail activities, and catering orders for events.

The ideal candidate will have a minimum of 3 years of relevant experience and possess strong communication and organizational skills. A diploma or higher education is required.

Qualifications

• Minimum 3 years of relevant experience in a similar role.
• Ability to communicate effectively with team members.
• Knowledgeable in operating procedures for coffee machines and meeting equipment.

Responsibilities

• Attend to phone calls and manage inquiries effectively.
• Manage mail and courier activities, maintaining standards at the reception.
• Assist with catering orders for events and meetings.

Skills

Communication skills

Customer service

Organizational skills

Multitasking

Confidentiality

Education

Diploma and above

Job description

## ReceptionistApplylocations: Singapore, Singaporetime type: Full timeposted on: Posted Todayjob requisition id: R-018277**Main Purpose**The Receptionist must understand the importance of creating a positive and professional first impression on callers and visitors. To provide a concierge image of:* Being helpful and approachable to our guests and internal staff* To focus and to provide the very best in “guest service”* Reception Areas must always be in a “clean and neat” environment**Key Responsibilities*** Attend to phone calls and transferring them to the appropriate person or department. Taking messages and forwarding them to the appropriate person, if needed* Demonstrate keen awareness and initiative at the reception area, identifying needs early and ensuring efficient, friendly and professional service* Manage all mail and courier activities, including letterbox collection, distribution and documentation* Regular updates of the telephone directory* Knowledgeable in operating procedures for coffee machines, kitchen appliances and meeting room equipment* Manage all booking arrangement for meetings and video conferences dial in setup* Respond to requests for changing of lighting tubes, air-conditioning, toilet malfunctioning, etc and liaise with building maintenance team to service the requests* Attend to guests and serving of beverages and meals* Ordering and collection of food for Breakfast/Lunch meetings and Board meetings* Setting up tables and chairs for meal service* May be asked to work on some weekend for events and meetings* Assist with catering orders for events and meetings* Manage and maintain accurate inventory records for dining and pantry items, including cutlery, glassware, serving wares, other pantry supplies and stationery for meeting rooms* Observe and respond proactively to visitor flow, meeting room usage, and office activities**Knowledge, Skills and Abilities*** Minimum 3 years of relevant experience* Ability to communicate effectively with team members to ensure smooth daily operations* Ability to work in diverse environment* Understand the necessity for confidentiality* Motivated, Enthusiastic, Organised and Able to Multitask* Relevant experience with good telephone etiquette* Demonstrate punctuality, reliability, and good teamwork* Diploma and above