Receptionist (Ministry Tower) | Mon - Fri $3300/mth

RecruitFirst Pte. Ltd; Singapore; On-site; SGD 31,000 - 37,000; Full time

Job summary

RecruitFirst Pte. Ltd is seeking a professional Receptionist for Ministry Tower in Tanjong Pagar. You will be the first point of contact for visitors, ensuring a courteous and secure front desk experience.

Working hours are Mon–Fri, 9am–6pm (10am–7pm). Salary is listed as SGD 2,800–3,300. You will handle visitor registrations, coordinate with VIPs and senior staff, and support ad‑hoc admin duties.

Qualifications

• Diploma or equivalent qualification.
• Experience in receptionist, concierge, front desk, customer service, or hospitality roles.
• Strong interpersonal and communication skills with a professional and pleasant demeanour.
• High emotional intelligence (EQ) with the ability to manage difficult situations tactfully and remain composed under pressure.
• Comfortable interacting with senior management, government officials, VIPs, and high-profile visitors.
• Able to multitask, prioritise work effectively, and work independently with minimal supervision.
• Strong stakeholder management skills and a customer-centric mindset.
• Proficient in Microsoft Office applications and comfortable using visitor management systems.
• Well-groomed, dependable, and able to maintain strict confidentiality when handling sensitive information.

Responsibilities

• Be the first point of contact for all visitors, providing a professional, courteous, and welcoming experience.
• Attend to walk-in visitors, government officials, VIPs, and other high-profile guests with professionalism and discretion.
• Manage visitor registration, pass issuance, and ensure compliance with building security procedures.
• Handle enquiries via phone, email, and in person, directing visitors to the appropriate departments or personnel.
• Coordinate with internal stakeholders, security personnel, and building management to facilitate smooth visitor access and operations.
• Arrange meeting room bookings and support visitor logistics where required.
• Maintain accurate visitor records and ensure reception and waiting areas are presentable at all times.
• Handle sensitive or challenging situations calmly, exercising good judgement and maintaining confidentiality.
• Escalate operational or security-related issues promptly to the relevant teams.
• Support ad-hoc administrative duties as assigned.

Skills

Interpersonal skills

Professional demeanor

Customer service

Multitasking

Emotional intelligence

Education

Diploma or equivalent

Tools

Visitor management systems

Microsoft Office

Job description

Receptionist (Ministry Tower)

Working hour: Mon - Fri, 9am-6pm / 10am-7pm
Location: Tanjong Pagar
Salary: $2800 - 3300

Job Responsibilities

• Be the first point of contact for all visitors, providing a professional, courteous, and welcoming experience.

• Attend to walk-in visitors, government officials, VIPs, and other high-profile guests with professionalism and discretion.

• Manage visitor registration, pass issuance, and ensure compliance with building security procedures.

• Handle enquiries via phone, email, and in person, directing visitors to the appropriate departments or personnel.

• Coordinate with internal stakeholders, security personnel, and building management to facilitate smooth visitor access and operations.

• Arrange meeting room bookings and support visitor logistics where required.

• Maintain accurate visitor records and ensure reception and waiting areas are presentable at all times.

• Handle sensitive or challenging situations calmly, exercising good judgement and maintaining confidentiality.

• Escalate operational or security-related issues promptly to the relevant teams.

• Support ad-hoc administrative duties as assigned.

Requirements

• Diploma or equivalent qualification.

• Experience in receptionist, concierge, front desk, customer service, or hospitality roles.

• Strong interpersonal and communication skills with a professional and pleasant demeanour.

• High emotional intelligence (EQ) with the ability to manage difficult situations tactfully and remain composed under pressure.

• Comfortable interacting with senior management, government officials, VIPs, and high-profile visitors.

• Able to multitask, prioritise work effectively, and work independently with minimal supervision.

• Strong stakeholder management skills and a customer-centric mindset.

• Proficient in Microsoft Office applications and comfortable using visitor management systems.

• Well-groomed, dependable, and able to maintain strict confidentiality when handling sensitive information.