Receptionist cum Admin (Mandarin Speaking)

SODEXO SINGAPORE PTE. LTD.; Singapore; On-site; SGD 24,000 - 32,000; Full time

Job summary

SODEXO SINGAPORE PTE. LTD. is seeking a receptionist to support and project a professional corporate image. The role involves handling a switchboard, greeting visitors, issuing passes, and providing administrative support along with basic mail handling and event logistics.

Working hours are 8:30am to 5:30pm, Monday to Friday, with flexibility to support across teams and locations as needed. The candidate should maintain a tidy reception area and deliver courteous, responsive service.

Qualifications

• Experience handling switchboard and directing calls.
• Greet and guide on-site visitors in a professional manner.
• Provide administrative support such as photocopying, faxing, and distributing materials.
• Maintain a visitors log and ensure proper sign-in/sign-out procedures.
• Support event management activities including meeting room arrangements and logistics.

Responsibilities

• Answer switchboard within 3 rings and direct calls to the right recipients.
• Perform reception duties in an efficient, professional and courteous manner.
• Greet, receive, inform and guide on-site visitors at the main reception desk.
• Issue visitor passes on confirmation of identities and manage access control.
• Provide administrative support such as photocopying, faxing, and distribution of materials.
• Maintain visitors/participants logs and ensure sign-in/sign-out.
• Arrange hosts to receive their visitors and issue passes as needed.
• Sort mail from Singapore Post and couriers for occupants.
• Ensure area/lounge cleanliness to reflect Client’s corporate image; coordinate cleaning as required.
• Handle Help Desk requests from users and provide timely assistance.
• Support client projects delivery through liaison with internal teams and external suppliers.
• Assist Client Event Management team with meeting room reservations and daily equipment checks.

Skills

Switchboard handling

Customer service

Reception duties

Communication

Administrative support

Event coordination

Job description

Working Location : This is a floater role, requiring flexibility to support and work across different teams, locations, or functions as needed.

Working Hours : Mondays to Fridays, 8:30am to 5:30pm
Receptionists must be smartly attired to project Client’s Corporate image.

Answer switchboard within 3 rings to all incoming telephone calls and ensure that all messages are directed to the right recipients.

Perform reception service in an efficient, professional and courteous manner

Greet, receive, inform and guide on-site visitors arriving at the main reception desk

Welcome trainers and give them folders and meeting room keys. Issue trainers passes on confirmation of their identities. Give Wi-Fi codes.

Maintain a visitors/participants log to sign in and sign-out

Arrange the host to receive their visitors

Issue visitor passes on confirmation of their identities

Provide administrative support such as photocopying, faxing, providing wi-fi codes, etc. to all visitors, guests, participants and trainers

Managing relevant record and compliance to security procedures, and responsible for issuing ID badges and tracking and ensuring their return

Contribute to achieving strong customer relationships by focusing on responsiveness and communications as well as on meeting and/exceeding customer’s expectation

Mail Service - Receive mail from Singapore Post, courier services which will then need to be sorted for the occupants.

Ensure the cleanliness and upkeep of the area/lounge to reflect the Client’s Corporate image; if necessary, call the cleaning services

Handle Help Desk on all user request

To play a key support role in the delivery of client projects, including client liaison, contact with internal resource departments and external suppliers, and administrative work.

Support Client’s Event Management team with meeting room reservation and arrangements. Daily equipment check in conjunction with meeting room support.