Receptionist

EU HOLIDAYS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality company in Singapore is seeking a polite and energetic Front Desk Officer to welcome and assist guests. The role emphasizes maintaining a warm presence at the reception area, ensuring guests feel welcomed and properly directed. Candidates must be personable, presentable, and willing to work shifts, including weekends and holidays.

Qualifications

• Friendly and confident in dealing with people.
• Presentable and able to stand for long hours.
• Good team player with a neat appearance.

Responsibilities

• Greet and assist guests at the front desk.
• Provide directions and help manage guest flow.
• Maintain cleanliness of the reception area.

Skills

Customer service

Patience

Attention to detail

Job description

We are looking for a polite, energetic, and customer-oriented Front Desk Officer (Receptionist) to welcome and guide guests at our company. This role is non-administrative and does not require computer skills. Your main responsibility is to maintain a warm and professional presence at the front desk or entrance area, ensuring that all visitors feel well-received, assisted, and properly directed.

Job Responsibilities:

• Greet and welcome guests with a friendly attitude
• Provide simple directions or guide guests to assigned areas/seats
• Answer basic guest queries politely and confidently
• Maintain orderly guest flow and assist with crowd control when needed
• Ensure the reception/entry area is clean, tidy, and presentable
• Standby to assist guests with special needs or elderly visitors
• Report any issues or emergencies to supervisors immediately
• Assist in managing and organizing inventory of itinerary

Job Requirements:

• Friendly, patient, and confident in dealing with people
• Presentable and neat appearance
• Able to stand for long hours and stay alert
• Able to carry light materials (Itinerary)
• Willing to work on shift, weekends and public holidays
• Punctual, responsible, and a good team player