QAQC Assistant Executive

Swee Heng Bakery Pte Ltd; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading bakery company in Singapore is seeking a QAQC Assistant Executive to ensure food safety and compliance within production and retail environments. The role involves maintaining food safety documentation, conducting audits, and training staff on hygiene requirements. Candidates should possess a Diploma in Applied Food Science and at least a year of quality inspection experience in the food sector. The position offers various benefits, including an annual incentive bonus and medical benefits.

Benefits

Annual Incentive Bonus

Medical benefit

12 days annual leave, increasing with service

Casual attire

Qualifications

• Minimum 1 year of experience in quality inspection in the food industry.
• Good understanding of GMP, HACCP, and Halal regulations.
• Basic computer knowledge.

Responsibilities

• Maintain Food Safety Management System documentation.
• Conduct routine hygiene and compliance checks.
• Prepare Food Hygiene Audit Reports.
• Assist in customer complaints analysis.

Skills

Understanding of SFA

GMP knowledge

HACCP familiarity

Microsoft Office proficiency

Independence

Education

Diploma in Applied Food Science

Job description

Position: QAQC Assistant Executive (Production and Retail)

Responsibilities

1) Food Safety, Quality & Compliance

• Maintain and update documentation for Food Safety Management System (ISO 22000), Halal requirements, and ensure proper record keeping.
• Support compliance with regulatory and certification requirements from SFA, MUIS, NEA, NTUC FairPrice (consignment kiosk), and other authorities.
• Follow up on inspection findings, audit non-conformities, and corrective action implementation for production and retail operations.
• Assist QAQC Team in food safety initiatives, quality improvement activities, and audit preparation.

2) Production & Hygiene Monitoring

• Conduct routine GMP, hygiene, and halal compliance checks in production areas.
• Carry out hygiene audits across production departments and liaise with the Hygiene Department on public area cleanliness.
• Coordinate and monitor monthly pest control activities.
• Coordinate and assist with annual equipment calibration by external vendors (e.g. weighing scales, chemical dispensers) and maintain calibration records.
• Monitor and manage stock levels for consumable items.

3) Retail Operations & Audits

• Conduct unannounced food hygiene audits at retail outlets to assess cleanliness, pest control, food handling, and personal hygiene to ensure compliance with regulatory requirements (SFA, MUIS, etc).
• Observe and evaluate food handling processes including preparation, baking, cooling, packing, storage, and sanitation practices.
• Identify areas for improvement and liaise with in-house technicians for rectification works when required.
• Follow up on findings raised during impromptu inspections by authorities and external partners.

4) Reporting & Documentation

• Prepare Food Hygiene Audit Reports with findings, recommendations, and corrective actions.
• Document audit observations and ensure non-conformities are rectified within stipulated timelines.

5) Customer Feedback & Complaint Handling

• Assist in investigating customer complaints to find out root cause analysis, and provide findings to QAQC Executives for corrective action closure.
• Coordinate laboratory testing with the QAQC team for product-related complaints when required.
• Ensure corrective measures are implemented and monitored for effectiveness.

6) Training & Support

• Provide training, guidance, and corrective actions to production staff, bakers, outlet managers, and retail assistants on food safety, hygiene, and compliance requirements.
• Support outlets in implementing food safety procedures and continuous improvement initiatives.

7) Stock & Distribution Management

• Issue retail consumables and production tools as requested and prepare items for new outlet openings.
• Monitor and replenish needs for consumables and tools.
• Perform monthly stock take for retail consumables (RC-RT items).
• Prepare and distribute face masks to production, retail outlets, and office staff on a monthly basis.

8) General Support

• Assist Assistant QAQC Manager and QAQC Executives on quality-related matters.
• Perform other ad-hoc duties as assigned by management.

Job Requirements

• Candidate must possess at least Diploma qualification in Applied Food Science or relevant field of study.
• Minimum 1 year of experience in quality inspection in food industry.
• Good understanding of SFA, GMP, HACCP, Halal and other food-related requirements and regulations in Singapore.
• Basic computer knowledge and proficiency in Microsoft Office software.
• Responsible and able to work independently.
• Need to travel to various outlet locations as required.

Benefit

• Work time: 8.00am to 5.30pm
• Working Day: 5 days week (Monday to Friday)
• Attire: Casual
• Annual Incentive Bonus: pay out twice in a year - 0.5months of basic salary each period.
• Variable Bonus
• Annual leave: 12 days. 1 additional day for 12 months of continuous service, up to a maximum of 14 days
• Medical benefit
• Birthday Incentive