QA Engineer - CQE

KINERGY CORPORATION LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A dynamic engineering firm located in Singapore seeks an experienced Quality Engineer. Responsibilities include managing customer quality issues, leading root cause analysis, and driving continuous improvement initiatives. Candidates should have at least 5 years of experience in quality engineering, preferably in manufacturing, and possess a Bachelor’s degree in Engineering or Quality. Strong analytical skills and the ability to communicate effectively with customers are required.

Qualifications

• 5+ years of experience in a quality engineering role, preferably in manufacturing.
• Strong knowledge of ISO 9001 quality systems.
• Proven experience with root cause analysis tools.

Responsibilities

• Act as the primary point of contact for customer quality-related issues.
• Lead root cause analysis and implement corrective actions.
• Analyze customer quality data for improvement areas.

Skills

Root cause analysis

Quality systems knowledge

Strong communication skills

Analytical skills

Detail-oriented

Education

Bachelor’s degree in Engineering, Quality, or related field

Tools

Microsoft Office

Quality tools (e.g. FMEA, PMP, SPC)

Job description

Key Responsibilities

• Act as the primary point of contact for customer quality-related issues, audits, and communication.
• Lead root cause analysis and implement effective corrective and preventive actions (CAPA) for customer complaints and non-conformances.
• Schedule meeting with the Customer to review and close non-conformance.
• Analyze customer quality data and trends to identify areas for improvement.
• Support internal and external audits, including preparation and follow-up activities.
• Ensure timely and accurate reporting of quality metrics, performance, and issue resolution to customers.
• Collaborate cross-functionally with Program, Engineering, Manufacturing, and Supply Chain to ensure product and process compliance with customer requirements.
• Drive continuous improvement initiatives to enhance product quality and customer experience.
• Experience in First Article Inspection (FAI) and its associated with checklist and process control documents.
• Responsible for the Key performance index (KPI) for outgoing and customer quality.
• Provide Training to the teams on quality standards, procedures, and best practices.

Qualifications

• Bachelor’s degree in Engineering, Quality, or a related field.
• 5+ years of experience in a quality engineering role, preferably in a contract manufacturing or semiconductor equipment manufacturing environment.
• Strong knowledge of quality systems and methodologies (ISO 9001, as applicable).
• Proven experience with root cause analysis tools (8D, Fishbone, 5 Whys, etc.) and CAPA processes.
• Knowledge in Quality tools such as FMEA, PMP, SPC, etc. an added advantage.
• Excellent communication and interpersonal skills with the ability to manage customer relationships effectively.
• Detail-oriented with strong analytical and problem-solving skills.
• Proficiency in Microsoft Office and quality tools is a plus.