Public Relations Officer

Staffhub Group; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading project management firm in Singapore is seeking a dedicated individual to manage public relations, handle conflicts, and engage with stakeholders. The role involves maintaining strong relationships with residents, resolving feedback and complaints, and requires at least 2 years of experience in the construction industry. Candidates must have a minimum GCE ‘O’ Level qualification and possess effective communication and interpersonal skills.

Qualifications

• Minimum of 2 years of relevant experience in the construction industry.
• Ability to meet deadlines.

Responsibilities

• Handle and resolve conflicts, feedbacks, and complaints.
• Manage public and stakeholder enquiries.
• Conduct regular visits to gather feedback from residents.
• Maintain proper record of all public relations cases.

Skills

Good interpersonal skills

Effective communication skills

Conflict resolution

Feedback management

Education

Minimum GCE ‘O’ Level

Job description

JOB DESCRIPTION

• Handle, communicate and resolve conflicts, feedbacks and complaints pertaining to the project
• Manage and attend to enquiries, feedback and complaints from public and stakeholders
• Arrange and attend dialogue sessions with the client, resident committees, Citizens’ Consultative Committees, Town Councils and any party as directed by the Board or the Client
• Conduct regular visits to residents and tenants affected by the works to gather feedback and keep them posted of work schedule changes and impact
• Develop positive relationship and maintain good rapport with residents and different stakeholders
• Participate in project’s meetings, record minutes of meetings pertaining to the assigned project
• Maintain proper record of all PR cases, correspondences and communication materials
• All other associated co‑ordination and submission works and documentations
• Perform administrative and clerical duties
• Ad‑hoc duties as assigned

JOB REQUIREMENTS

• Minimum GCE ‘O’ Level
• Good interpersonal and communication skills
• Min 2 years of relevant experience in construction industry
• Ability to meet deadlines