Project Operations & Analytics Specialist

PERSOL; Singapore; On-site; SGD 50,000 - 73,000; Full time

Job summary

PERSOL in Singapore is seeking a proactive, detail-oriented administrator to support project and governance activities. You will help ensure billing, reporting and governance processes run smoothly while collaborating with cross-functional teams to turn data into actionable insights.

Responsibilities include managing project milestones, dashboards, reports, and SOP updates, plus assisting across day-to-day tasks in a small team. A background in dashboards, BI tools and CRM systems is preferred.

Qualifications

• 3 to 6 years of experience in relevant scope of work.
• Experience developing dashboards, tools and digital solutions to support business operations.
• Familiarity with MS Excel, MS PowerPoint, Power BI and CRM systems.

Responsibilities

• Manage project support activities and key milestones.
• Monitor project financials and relevant processes.
• Manage billing and payment collection.
• Manage the digital e-services available on the website and app.
• Manage reports and dashboards for management update.
• Analyze trends to spot issues, opportunities and improvement areas.
• Support the management team with project coordination and day-to-day tasks.
• Collaborate with internal and cross-functional teams to ensure deliverables are on schedule.
• Provide support on billing processes.
• Develop and ensure timely update of SOPs that support the business.

Skills

Leadership

Analytical thinking

Problem solving

Communication

Tools

Power BI

MS Excel

CRM systems

Job description

PERSOL in Singapore is seeking a proactive, detail-oriented administrator to support project and governance activities. You will help ensure billing, reporting and governance processes run smoothly while collaborating with cross-functional teams to turn data into actionable insights.

Responsibilities include managing project milestones, dashboards, reports, and SOP updates, plus assisting across day-to-day tasks in a small team. A background in dashboards, BI tools and CRM systems is preferred.