Operations & Projects Lead - Data-Driven & Cross-Functional

PERSOL; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

PERSOL Singapore is seeking a proactive, detail‑oriented admin and project support professional to help keep billing, reporting, and governance running smoothly. You will collaborate with cross‑functional teams to turn data into actionable insights while balancing hands‑on execution, supervision, and continuous improvement.

The role emphasizes dashboard development, monitoring project financials, and maintaining SOPs, with a focus on accuracy, timeliness, and accountability in a dynamic

Qualifications

• 3 to 6 years of relevant experience in administration or project support.
• Experience developing dashboards and digital tools to improve business operations.
• Strong leadership, collaboration, and influencing skills to drive change.
• Analytical, problem-solving, and critical thinking abilities.
• Proficient with MS Excel, Power BI, and CRM systems.
• Detail oriented with the ability to juggle multiple tasks.

Responsibilities

• Manage project support activities and key milestones.
• Monitor project financials and reporting processes.
• Manage billing and payment collection.
• Oversee digital e-services on website and app.
• Create and maintain reports and dashboards for management.
• Analyze trends to identify issues and opportunities.
• Support management with coordination and day-to-day tasks.
• Coordinate with cross-functional teams to ensure on-schedule deliverables.
• Provide support on billing processes.
• Develop and maintain SOPs to support the business.

Skills

Project support

Dashboard development

Leadership

Analytical thinking

MS Excel

Power BI

CRM systems

Multi-tasking

Communication

Tools

Power BI

CRM systems

MS Excel

Job description

PERSOL Singapore is seeking a proactive, detail‑oriented admin and project support professional to help keep billing, reporting, and governance running smoothly. You will collaborate with cross‑functional teams to turn data into actionable insights while balancing hands‑on execution, supervision, and continuous improvement.

The role emphasizes dashboard development, monitoring project financials, and maintaining SOPs, with a focus on accuracy, timeliness, and accountability in a dynamic