Business Ops & Projects Executive | Power BI / Data Analytics @ Tengah ~

PERSOL; Singapore; On-site; SGD 56,000 - 84,000; Full time

Job summary

PERSOL in Singapore is seeking a proactive administration and project support professional to keep billing, reporting, and governance running smoothly.

You will collaborate with cross-functional teams, build dashboards, manage SOP updates, and drive process improvements while balancing hands-on execution and team coordination.

Qualifications

• 3 to 6 years of relevant experience.
• Strong IT/system capability; experience developing dashboards and digital tools.
• Leadership and ability to drive change across teams.
• Analytical, problem-solving and critical thinking skills.
• Familiarity with MS Excel, PowerPoint, Power BI, CRM systems.
• Detail oriented and able to juggle multiple tasks.

Responsibilities

• Manage project support activities and milestones.
• Monitor project financials and relevant processes.
• Manage billing and payment collection.
• Oversee the digital e-services on the website and app.
• Manage reports and dashboards for management updates.
• Analyze trends to spot issues, opportunities, and improvement areas.
• Support management with project coordination and day-to-day tasks.
• Work with internal and cross-functional teams to ensure deliverables are aligned and on schedule.
• Provide support on billing processes.
• Develop and ensure timely update of SOPs that support the business.

Skills

Leadership

Analytical thinking

Problem solving

Attention to detail

Cross-functional collaboration

Communication

Tools

MS Excel

MS PowerPoint

Power BI

CRM systems

Job description

About the role

We're looking for a proactive, detail-oriented team player who enjoys keeping things running smoothly behind the scenes. In this role, you'll provide administrative and project support to the team - helping ensure billing, reporting, and governance work seamlessly across the organization. You'll work closely with cross-functional teams, using data to support informed decision-making while balancing hand-on execution, team supervision, and continuous improvement.

Key responsibilities

• Manage project support activities and key milestones

• Monitor project financials and relevant processes

• Manage billing and payment collection

• Manage the digital e-services available on the website and app

• Manage reports and dashboards for management update

• Analyze trends to spot issues, opportunities, and improvement areas

• Support the management team with project coordination and day-to-day tasks

• Work with internal and cross-functional teams to ensure deliverables are aligned and on schedule

• Provide support on billing processes

• Develop and ensure timely update of SOPs that support the business

About you

• 3 to 6 years of experience in relevant scope of work

• Good IT and system capability, with experience developing dashboards, tools, and digital solutions that support business operations

• Good leadership and influencing skills, with ability to support the reporting line in drive change across diverse team

• Good analytical, problem-solving and critical thinking skills

• Familiarity with workplace tools (e.g. MS excel, MS powerpoint, Power BI, CRM systems)

• Detail oriented and comfortable juggling multiple tasks

• Curious, analytical, and eager to learn

• Proactive and confident taking ownership in a small team

• Collaborative, communicative, and reliable

• Strong sense of integrity and accountability

About us

Leading Utilities Group company