Project Manager - Product

Manulife Financial; Singapore; Hybrid; SGD 80,000 - 120,000; Full time

Job summary

A leading financial services company in Singapore is seeking a skilled Project Manager to lead project delivery from initiation to implementation. You will manage project scope, risks, and resources while ensuring stakeholder engagement and communication. Candidates should have a Bachelor's degree in a relevant field, PMP certification, and at least 8 years of experience managing projects. This position fosters a flexible work environment and values inclusivity.

Benefits

Flexible work environment

Career development opportunities

Supportive company culture

Qualifications

• Minimum 8 years of experience managing small to medium-sized projects.
• Experience in managing new insurance product launches is an advantage.
• Proven track record in end-to-end project delivery.

Responsibilities

• Define and manage project scope, strategy, and requirements.
• Ensure projects are delivered on time and on budget.
• Communicate effectively with project teams and stakeholders.

Skills

Project Management

Stakeholder Engagement

Risk Management

Agile Methodologies

Vendor Management

Education

Bachelor's degree in Business Administration, IT, Engineering, or related field

PMP Certification

PRINCE2 Practitioner

Agile Certifications

Job description

The Corporate Project Management Office (CPMO) ensures strategic intent is translated into measurable outcomes by transforming and uplifting MLS investments - from a delivery-focused approach to a value-driven mindset. Through enterprise-wide ideation, prioritization, and value capture, CPMO enables alignment, transparency, and strategic execution across Manulife Singapore.

The project management team manages and coordinates technical projects through all phases of initiation, development, and implementation. Project managers work closely with delivery team members and decision-makers to protect the values defined for projects that they are assigned to.

Position Responsibilities:

Lead End-to-End Project Delivery:

• Define and manage project scope, strategy, requirements, and implementation.
• Ensure projects are delivered on time, within budget, and meet business objectives.

Manage Project Risks, Issues, and Changes:

• Proactively identify, analyze, and mitigate risks.
• Escalate critical issues and manage scope changes through structured processes.

Coordinate and Motivate Project Teams:

• Identify resourcing needs and establish clear roles, expectations, and goals.
• Support hiring, coaching, and performance management of project staff.

Communicate Effectively with Stakeholders:

• Maintain regular, transparent communication with project teams, sponsors, and clients.
• Liaise between stakeholders to ensure alignment and manage expectations.

Monitor and Report Project Progress:

• Set and track milestones, manage delays, and realign schedules as needed.
• Provide accurate reporting on project status, risks, and outcomes.

Manage Vendor and Contractual Relationships:

• Participate in contract negotiations and ensure compliance with terms.
• Oversee vendor performance and integration into project delivery.

Individual Accountabilities:

• Works with stakeholders to define and manage the scope, strategy, requirements and implementation of projects.
• Ensures that assigned projects are completed within budgets and schedules while meeting client business objectives.
• Identifies, analyzes, mitigates, documents, and controls project risks.
• Provides effective and regular communication within the project team, stakeholders, sponsors and management.
• Identifies resourcing needs for the project and establishes roles, expectations, and goals with team members.
• Participates in negotiation of contract terms and conditions and ensures compliance with contract terms for project consultants and vendors.
• Identifies project issues that impact project delivery and escalates to management.
• Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed.
• Manages multiple small and/or medium-sized projects ensuring project deliverables are brought in on time, within budget and quality targets.
• Assists in hiring project staff, and developing, motivating, coaching, advising and managing the project team.
• Manages the technical components of the project or acts as the manager of personnel, including evaluating personnel.
• Liaises between project team, project sponsor, and client group.
• Establishes and maintains relationships with relevant client stakeholders, providing day-to-day contact on project status and changes.
• Ensures proper project closure includes documentation on agreed pending action items after launch and transition to correct stakeholders if any.

Key Shared Accountabilities:

• Strategic Alignment of Projects: Project Managers contribute to ensuring that project objectives align with strategic priorities and portfolio goals. They help validate scope and expected outcomes during intake and planning phases.
• Resource Planning and Allocation: Project Managers identify resource needs and negotiate availability. They influence decisions on staffing, skill requirements, and capacity adjustments.
• Risk and Issue Management: Project Managers elevate risks and issues that may impact delivery or strategic outcomes. They collaborate on mitigation strategies and contingency planning.
• Stakeholder Engagement and Communication: Project Managers ensure consistent messaging and updates across stakeholder groups. They influence communication plans and engagement strategies to maintain alignment and support.
• Vendor and Contract Management: Project Managers participate in contract negotiations and vendor performance reviews. They influence decisions on vendor selection, compliance, and service delivery.
• Proper Project Documentation: Project Managers ensure all project decisions are documented and properly stored to facilitate future project audit if any.

Required Qualifications:

• Bachelor’s degree in Business Administration, Information Technology, Engineering, or a related field.
• PMP (Project Management Professional) – PMI
• PRINCE2 Practitioner
• Agile certifications (e.g., Certified ScrumMaster, Safe Agilist)
• Lean Six Sigma (for process improvement roles)
• Minimum 8 years of relevant experience managing small to medium-sized projects across business and technology domains.
• Background in managing new insurance product launches will be considered an advantage.
• Proven experience in: End-to-end project delivery including scope, schedule, budget, and quality management.
• Stakeholder engagement and cross-functional team coordination.
• Risk and issue management, including escalation and mitigation planning.
• Vendor and contract management, including negotiation and compliance oversight.
• Working within portfolio governance frameworks and contributing to intake and prioritization processes.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

關於宏利和恒康

宏利金融公司是一家業界領先的國際金融服務商，致力於幫助人們實現「輕鬆投資理財，樂享豐盛人生」。若要進一步了解我們，請瀏覽 https://www.manulifeim.com/institutional/tw/en。

宏利是平等機會僱主

在宏利／恒康，我們擁抱多元。我們致力於吸引、培養及挽留和所服務客戶同樣多元的員工，並從而營造包容的工作環境，接納文化和個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度，我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、國籍、宗教或宗教信仰、信仰、性別（包括懷孕及其相關情況）、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。

我們的首要任務是消除障礙，為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。申請人要求提供協助所分享的信息將會按照適用法律及宏利／恒康政策儲存及使用。應徵過程中如需協助，請聯絡 [e-mail]。

Working Arrangement

混合式