Project Coordinator

GLOBEVISA CONSULTANT PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A global advisory firm in Singapore is seeking a Project Coordinator for Immigration Services. The role involves collaborating with sales consultants to evaluate client eligibility, providing expert guidance, resolving complaints, and contributing to project promotion strategies. Candidates should have over 1 year of relevant experience and strong problem-solving skills. This full-time position offers a competitive salary and comprehensive medical benefits. The work environment is supportive, with excellent opportunities for internal career progression.

Benefits

Competitive base salary

Attractive incentive scheme

Comprehensive medical benefits

Computer/Mobile and Attire allowances

Qualifications

• Over 1 year of relevant experience in immigration services or related fields.
• Strong ability to build and maintain client relationships.
• Exceptional problem-solving skills with a focus on effective solutions.
• Capable of working both independently and collaboratively.

Responsibilities

• Collaborate with sales consultants on client eligibility evaluations.
• Provide expert guidance to clients regarding products and immigration policies.
• Facilitate timely resolution of client complaints.
• Assist in developing and executing project promotion strategies.

Skills

Client Engagement

Problem-Solving

Relationship Building

Detail Orientation

Job description

Globevisa Group is a global advisory firm for citizenship and residency visas. We offer professional services for over 300 projects and over 60 programs in over 30 countries. We provide personalized solutions, simplify the complex application process, and deliver excellent client service.

Established in 2002, we have over 50 offices and 800 employees worldwide, including lawyers, immigration officers, specialist advisors, and processing teams. We have supported over 100,000 families so far.

Our growing international presence enables us to assist an increasingly diverse client base. With Globevisa, regardless of your location or immigration requirements, we deliver the industry's most extensive range of programs and services compared to any other firm in our industry.

Job Title

Project Coordinator- Immigration Services

Key Responsibilities

• Client Engagement Development: Collaborate with sales consultants to evaluate client eligibility and provide insights on products and immigration policies to identify and engage potential clients.
• Client Support and Consultation: Offer expert guidance to clients, addressing inquiries about products and policies. Prepare necessary documentation to ensure successful applications.
• Complaint Resolution: Facilitate the timely resolution of client complaints, maintaining a high level of client satisfaction.
• Project Promotion Contribution: Assist in developing and executing project promotion strategies aligned with company objectives and market demands by creating marketing materials.
• Additional Responsibilities: Undertake other tasks related to channel development as assigned by senior leadership.

Requirements

• Experience: Over 1 year of relevant experience.
• Relationship Building: Strong ability to build and maintain relationships with sales consultants and potential clients.
• Problem-Solving: Exceptional problem-solving skills with a focus on delivering effective solutions.
• Self-Motivation: Capable of working independently as well as collaboratively within a team.
• Detail Orientation: Proactive and adaptable approach with strong attention to detail.

Additional Information

• Competitive base salary and attractive incentive scheme
• Convenient office location near Raffles Place and Telok Ayer MRT stations
• Comprehensive medical benefits
• Computer/Mobile and Attire allowances provided
• Full-time role. Working hours: Monday to Friday, 9:00 AM – 6:00 PM
• Supportive yet challenging work environment
• Excellent opportunities for internal career progression and cross-border transfers