Programmatic Account Manager, SEA

StackAdapt; Singapore; Remote; SGD 75,000 - 95,000; Full time

Job summary

A leading technology company in Singapore is seeking a Client Services Manager to enhance post-sales client relationships. You will play a pivotal role in optimizing marketing campaigns using your programmatic media buying expertise while ensuring client satisfaction. The ideal candidate will have experience managing client relationships, analytical skills, and familiarity with digital advertising. The role offers a competitive salary and comprehensive benefits.

Benefits

Highly competitive salary and commission structure

3 weeks vacation + additional leave days

Access to mental health care platform

Health benefits from day one

Work from home reimbursements

Parental leave policy

Social and team events

Qualifications

• Experience running campaigns through a DSP as a self-serve user.
• Existing relationships with big 6 agencies or indie agencies.
• Ability to analyze campaign performance regularly.

Responsibilities

• Act as the main point of contact for clients across various verticals.
• Participate in identifying upselling opportunities.
• Ensure success of client campaigns with regular reporting.
• Optimize campaigns and recommend new opportunities.

Skills

Real Time Bidding/programmatic expertise

Client relationships management

Technical communication skills

Familiarity with digital advertising trends

Experience with complex databases

Tools

DSP

Google Ad Words

Facebook Ads

Job description

StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.

Reporting to the Manager of Client Services, you’ll play an integral role in post-sales client relationships as it relates to user adoption of the StackAdapt platform, campaign management, client retention and account expansion opportunities. You’ll work closely with your sales manager and client service support teams, and cross-functional teams to maximize our customers\' campaign ROI. Additionally, this role will allow you to use your RTB/Programmatic media buying experience to optimize campaigns and develop unique solutions that ensure our clients are satisfied with their campaign performance.

StackAdapt is a Remote First company; however, we are looking to hire this person based in Singapore.

What you\'ll be doing:

• Act as the main point of contact for your portfolio of clients across a wide range of verticals, with a strong focus on big 6 agency partner(s)
• Participate in the identification of upselling opportunities and improve services such as the development of tools, procedures and reports aimed to increase efficiency
• Design unique campaign strategies within the StackAdapt platform
• Ensure client campaigns are successful by providing regular reporting on their campaign goals, providing strategic solutions and optimisations to meet identified KPIs
• Set up/traffic advertising campaigns on the StackAdapt DSP, including third party tag implementation and pixel creation/troubleshooting
• Optimise campaigns and recommend new opportunities by analysing campaign performance on a regular basis
• In-person and virtual meetings, presentations, Quarterly Business Reviews and training/education
• Travel as necessary

What you\'ll bring to the table:

• Real Time Bidding/programmatic expertise (DSP, Ad Network)
• Existing relationships within big 6 agencies &/or Indie agencies, brand direct
• Experience running Google Ad Words, Facebook Ads or executed through a DSP as a self-serve user
• Proven success in managing client relationships and assisting in growing revenue
• The ability to grasp and communicate technical concepts and platform-based knowledge
• Familiarity with the latest digital advertising trends and ideas
• Experience working with complex databases is a plus
• Knowledge base of APIs and web app integration services
• Flexibility to travel occasionally to meet with clients within their region

StackAdapter\'s Enjoy:

• Highly competitive salary + commission structure
• RRSP/401K matching
• 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off
• Access to a comprehensive mental health care platform
• Health benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• An awesome parental leave policy
• A friendly, welcoming, and supportive culture
• Our social and team events!

StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you\u2019re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.

About StackAdapt

We\'ve been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We\'ve been awarded:

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