Practice Systems Lead: Legal Tech Reliability & Growth

Linklaters LLP; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A global law firm in Singapore is seeking a Practice Systems Service Owner to manage key technology services supporting legal work and client engagement. The role involves overseeing application performance, providing support, and improving workflows. Ideal candidates will have experience in legal technology systems, strong stakeholder management skills, and a proactive approach to problem-solving. This position offers a dynamic environment focused on continuous improvement and exceptional client outcomes.

Benefits

Global work experience

Career development opportunities

Agile working solutions

Health and wellbeing support

Qualifications

• Experience supporting or managing legal practice technology systems within a law firm.
• Strong knowledge of legal business processes and workflows.
• Exceptional relationship management skills to work with diverse stakeholders.
• Ability to handle multiple priorities in a fast-paced legal environment.

Responsibilities

• Manage day-to-day delivery and performance of practice-critical technology services.
• Provide Level 2 support for core practice systems.
• Facilitate meetings with stakeholders to review service performance.
• Identify and mitigate risks associated with practice systems.

Skills

Legal practice technology systems management

Incident and problem management

Stakeholder management

Analytical mindset

Proactive problem identification

Job description

A global law firm in Singapore is seeking a Practice Systems Service Owner to manage key technology services supporting legal work and client engagement. The role involves overseeing application performance, providing support, and improving workflows. Ideal candidates will have experience in legal technology systems, strong stakeholder management skills, and a proactive approach to problem-solving. This position offers a dynamic environment focused on continuous improvement and exceptional client outcomes.