Portfolio Sales Team Manager

UOB; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

1011 United Overseas Bank Ltd is seeking a capable leader to manage a team of 10-12 telesales officers focused on unsecured loans. You will work with the Sales Head to drive daily, weekly and monthly targets, coach staff, and implement effective sales strategies across the team.

The role requires prior telesales experience, excellent communication, and a data-driven mindset to optimize performance and customer outcomes within a large banking group.

Qualifications

• Experience leading a sales team in a target-driven environment.
• Proven telesales skills with ability to train and coach others.
• Strong written and verbal communication with data-driven approach.

Responsibilities

• Manage a team of 10-12 telesales officers to hit sales targets.
• Collaborate with Sales Head to craft and execute plans.
• Recruit, train and ramp new hires quickly and effectively.
• Identify opportunities for improvements and monitor performance.
• Develop strategies to ensure growth and success.

Skills

Sales leadership

Telesales

Communication

Data analytics

Prioritization

People management

Job description

Company: 1011 United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

To manage a team of 10-12 Telesales officers to achieve individual as well as team sales targets on unsecured loans in line with business objectives.

Key Accountabilities:

• To work with Sales Head to achieve individual as well as team sales targets
• To lead and coach a team of telesales officer to hit and exceed daily, weekly, and monthly sales
• To recruit, train, and ramp new hires quickly and effectively
• To proactively identify opportunities for improvements.
• To monitor team sales performance
• To develop sales strategies to ensure success and growth

Requirements

• Experience in managing sales team
• Prior telesales experience is preferred
• Excellent verbal and written communication skills
• Data analytic mindset
• Ability to prioritize and multitask
• Target oriented
• Good Team player
• Good in people management
• Ability to handle difficult and challenging situations –objections/complaints etc

Additional Requirements

Develop (Competency), Engage (Competency), Execute (Competency), Strategise (Competency)

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate’s age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.