Portfolio Sales Team Manager

1011 United Overseas Bank Ltd; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

1011 United Overseas Bank Ltd is seeking a Sales Team Leader to manage a group of 10-12 telesales officers, driving unsecured loan sales in line with business objectives. The role emphasizes coaching, performance monitoring, and recruitment of new hires.

Responsibilities include achieving targets, developing sales strategies, and identifying improvement opportunities while leading the team to daily, weekly, and monthly success.

Qualifications

• Experience in managing sales team
• Prior telesales experience is preferred
• Excellent verbal and written communication skills
• Data analytic mindset
• Ability to prioritize and multitask
• Target oriented
• Good Team player
• Good in people management
• Ability to handle difficult and challenging situations – objections/complaints etc

Responsibilities

• To work with Sales Head to achieve individual as well as team sales targets
• To lead and coach a team of telesales officer to hit and exceed daily, weekly, and monthly sales
• To recruit, train, and ramp new hires quickly and effectively
• To proactively identify opportunities for improvements. To monitor team sales performance
• To develop sales strategies to ensure success and growth

Skills

Team management

Coaching

Verbal communication

Written communication

Data analytics

Telesales

Multitasking

Target orientation

People management

Job description

Company: 1011 United Overseas Bank Ltd

About UOB United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description To manage a team of 10-12 Telesales officers to achieve individual as well as team sales targets on unsecured loans in line with business objectives.

Key Accountabilities

• To work with Sales Head to achieve individual as well as team sales targets
• To lead and coach a team of telesales officer to hit and exceed daily, weekly, and monthly sales
• To recruit, train, and ramp new hires quickly and effectively
• To proactively identify opportunities for improvements. To monitor team sales performance
• To develop sales strategies to ensure success and growth

Requirements

• Experience in managing sales team
• Prior telesales experience is preferred
• Excellent verbal and written communication skills
• Data analytic mindset
• Ability to prioritize and multitask
• Target oriented
• Good Team player
• Good in people management
• Ability to handle difficult and challenging situations – objections/complaints etc

Additional Requirements

• Develop (Competency)
• Engage (Competency)
• Execute (Competency)
• Strategise (Competency)

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications.

If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today.

UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.

Career Site: UOB Career site