Telesales Team Lead – Unsecured Loans

1011 United Overseas Bank Ltd; Singapore; Sur place; SGD 70 000 - 100 000; Plein temps

Résumé du poste

1011 United Overseas Bank Ltd is seeking a Sales Team Leader to manage a group of 10-12 telesales officers, driving unsecured loan sales in line with business objectives. The role emphasizes coaching, performance monitoring, and recruitment of new hires.

Responsibilities include achieving targets, developing sales strategies, and identifying improvement opportunities while leading the team to daily, weekly, and monthly success.

Qualifications

• Experience in managing sales team
• Prior telesales experience is preferred
• Excellent verbal and written communication skills
• Data analytic mindset
• Ability to prioritize and multitask
• Target oriented
• Good Team player
• Good in people management
• Ability to handle difficult and challenging situations – objections/complaints etc

Responsabilités

• To work with Sales Head to achieve individual as well as team sales targets
• To lead and coach a team of telesales officer to hit and exceed daily, weekly, and monthly sales
• To recruit, train, and ramp new hires quickly and effectively
• To proactively identify opportunities for improvements. To monitor team sales performance
• To develop sales strategies to ensure success and growth

Connaissances

Team management

Coaching

Verbal communication

Written communication

Data analytics

Telesales

Multitasking

Target orientation

People management

Description du poste

1011 United Overseas Bank Ltd is seeking a Sales Team Leader to manage a group of 10-12 telesales officers, driving unsecured loan sales in line with business objectives. The role emphasizes coaching, performance monitoring, and recruitment of new hires.

Responsibilities include achieving targets, developing sales strategies, and identifying improvement opportunities while leading the team to daily, weekly, and monthly success.