The PMO Administrator will provide end-to-end PMO and operational support to the Project Manager and Delivery Lead, ensuring effective governance, coordination, reporting, and day-to-day project operations across the IT project lifecycle.
Project Governance & Controls
- Accurately capture meeting notes, minutes, key decisions, and action items; summarise, review, and circulate outputs in a timely manner.
- Maintain and regularly update Risk, Issue, Action, and Decision (RAID) logs in consultation with the project team.
- Support the upkeep and periodic updates of the Project Management Plan (PMP) to reflect agreed processes, governance, and delivery approach.
- Manage structured storage, version control, and accessibility of all project documentation in line with project and organisational standards.
Reporting & Communications
- Coordinate, consolidate, and manage the development of project presentations and reports, including Weekly Status Reports and management updates.
- Work closely with functional, technical, and delivery teams to gather inputs, ensure consistency of messaging, and maintain presentation quality.
- Support effective stakeholder communications across the programme.
Resource & Onboarding Management
- Manage onboarding and offboarding activities for project resources, coordinating with HR, IT, and security teams as required.
- Maintain a comprehensive resource inventory, including roll-on and roll-off dates, roles, skills, and team allocations.
- Provide visibility and tracking support for resource utilisation and upcoming resourcing needs.
Operational & Administrative Support
- Set up project meetings, schedule sessions, and arrange or book meeting rooms and facilities as required.
- Support office and project room logistics, including coordination of supplies and other operational needs.
- Assist with workshop planning, key project meetings, and programme events.
Project Support
- Provide day-to-day support to the Project Manager and Delivery Lead on open tasks, follow-ups, and coordination activities.
- Support adherence to agreed project governance, standards, and delivery timelines.
Job Qualifications
- Diploma in any field with 2 - 3 years prior experience in a PMO or project support role within IT or digital transformation programmes.
- Understanding of IT project lifecycles and common project management methodologies.
- Excellent documentation, note-taking, and summarisation skills.
- Proficient in Microsoft tools, including Excel, Word, PowerPoint, and MS Teams.
- Excellent organisational and coordination skills with the ability to manage multiple priorities.
- Effective communication and stakeholder management skills.
- Experience as Executive Assistant with above experience will be useful.
- Detail-oriented, proactive, and comfortable working in a fast-paced delivery environment.
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