Pet Shop Retail Manager / Supervisor 7094

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A reputable aquarium retail company in Singapore is seeking a full-time manager to oversee daily operations. The role includes supervising staff, ensuring excellent customer service, managing inventory, and maintaining the well-being of livestock. Strong leadership and customer service skills are essential. Working hours are from 10 am to 8 pm, with 5 off days monthly. This position offers a chance to work in a dynamic environment while ensuring adherence to hygiene and safety standards.

Qualifications

• Strong leadership skills to supervise and guide retail staff.
• Excellent customer service and communication abilities.
• Ability to manage inventory and conduct stock checks.

Responsibilities

• Oversee daily operations of the aquarium retail shop.
• Supervise staff and maintain product knowledge and service standards.
• Monitor livestock wellbeing and water quality.

Skills

Customer service

Team supervision

Inventory management

Job description

• Working Hours: 10am – 8pm
• 6days ( 5 off days per month)
• Full time - perm

Job Scope

• Oversee daily operations of the aquarium retail shop to ensure smooth workflow and excellent customer service.
• Supervise and guide retail staff, ensuring product knowledge, service standards, and performance are maintained.
• Handle opening and closing duties, cash management, POS operations, and daily sales reporting.
• Maintain proper shop presentation, cleanliness, and upkeep of livestock tanks, aquatic plants, and aquarium displays.
• Monitor livestock wellbeing, water quality, and stock conditions, coordinating care schedules where required.
• Manage inventory, conduct stock checks, and coordinate replenishment of livestock, plants, and products.
• Assist customers with aquarium setup advice, product recommendations, and troubleshooting.
• Handle customer enquiries, feedback, and complaints professionally.
• Ensure adherence to company SOPs, hygiene, and safety standards.
• Support sales promotions and overall store performance.
• Perform any other duties assigned by Management.

8248 3300 - Edmund

Ho Ming Jie (Edmund) Reg No: R1987094