Patient Service Associate (Inpatient Ward)

PeopleSolve; Singapore; On-site; SGD 35,000 - 55,000; Full time

Job summary

A healthcare recruitment firm in Singapore is seeking individuals for roles focused on patient admission, discharge, and administrative tasks in a hospital setting. Applicants should be proficient in Microsoft Office, possess strong communication skills, and be flexible in adapting to a fast-paced environment. Experience in customer service or healthcare is advantageous. This is an ideal opportunity for those looking to contribute to patient care and improve operational efficiencies.

Qualifications

• Proficiency in Microsoft Office and familiarity with SAP.
• Experience in customer service and healthcare settings.
• Ability to multitask in fast-paced environments.

Responsibilities

• Handle admission, discharge, and transfers of patients.
• Make internal and external appointments for patients.
• Maintain operational readiness in wards.
• Provide financial counselling to patients when required.
• Manage stock inventory in the assigned ward.
• Assist doctors/nurses and prepare consultation documents.

Skills

Computer skills (Microsoft Office)

Customer service skills

Interpersonal skills

Ability to speak a second language

Tools

SAP

Job description

Overview

About The Role

• Handle admission, discharge and transferring of patients into wards, which includes creating and maintaining proper personal records of patients without compromising any data and safety breaches.
• Making internal and external appointments for patients as per ordered by doctors.
• Ensure wards operational and procedural area readiness based on desired service standards.
• Provide basic financial counselling to patient and next-of-kin when requested.
• Manage stock inventory within the assigned ward.
• Provide chaperone assistance to doctors / nurses and prepare consultation documents.
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.

Qualifications

• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills. Ability to speak a second language will be an advantage.
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.

Who We Are

PeopleSolve is an international search firm recruiting experienced and qualified nurses and healthcare professionals from around the world. Our program is specifically designed to help Singapore & internationally educated nurses and healthcare professionals succeed permanently in our strategic partners healthcare organizations in Singapore and beyond.

Since our beginning in 2021, we have helped 6,000 + nurses and healthcare professionals, both full time and part time, to secure placements in key healthcare locations including hospitals, clinics, community care centers, testing and vaccination centers.

At PeopleSolve, we specialize in recruitment and outsourcing solutions for the healthcare industry.