Patient Service Associate, Cardiac Laboratory

National Heart Centre Singapore; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A prominent healthcare institution in Singapore is seeking a dedicated individual to provide frontline services in the Cardiac Laboratory. Responsibilities include patient registration, appointment scheduling, cash collection, and various administrative tasks such as answering calls and data entry. Ideal candidates possess a GCE 'O' or 'N' level qualification along with proficiency in Microsoft Office. Strong communication skills and a pleasant disposition are essential for delivering excellent patient service.

Qualifications

• GCE 'O' or 'N' level qualification or equivalent required.
• Proficient in Microsoft Office applications for administrative tasks.
• Excellent communication skills and a pleasant disposition.

Responsibilities

• Provide frontline services to patients in the Cardiac Laboratory.
• Handle patient registrations and schedule appointments.
• Perform cash collection and administrative support tasks.

Skills

Proficient in Microsoft Office applications

Excellent communication skills

Pleasant disposition

Education

GCE 'O'/'N' level qualification / Certificate in Office Skills or Business Studies

Job description

You will play a vital role in providing frontline services to patients in the Cardiac Laboratory. You will receive patients, handle their registration, schedule appointments as well as perform cash collection. In addition, you will provide administrative support such as answering phone calls, performing data entry, typing of reports and seeing to maintenance of office supplies. You will also be required to liaise closely with other departments to ensure seamless service delivery to patients.

Requirements

• GCE ‘O’/‘N’ level qualification / Certificate in Office Skills or Business Studies

• Proficient in Microsoft Office applications

• A pleasant disposition with excellent communication skills