Patient Service Associate

SMILEWORKS PTE LTD; Singapore; Vor Ort; SGD 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

Annual Leave

Birthday Leave

Family Care Leave

AWS

Performance Bonus

Monthly Incentives

Medical & Dental

Zusammenfassung

SMILEWORKS PTE LTD in Singapore is seeking a friendly front desk receptionist to handle patient inquiries, registration, payments, and scheduling. You will enter charges in the clinic software, issue receipts, and maintain a tidy reception area.

Experience in dental or healthcare front desk is an advantage; training is provided for those with no prior experience. 5 days work week, weekends included, with benefits for staff development.

Qualifikationen

• Experience in dental/healthcare front desk/reception is an advantage.
• Computer literate.
• Good communication and interpersonal skills.
• Strong English language skills; bilingualism is an advantage.

Aufgaben

• Attend to patients' enquiries via call-in or walk-in, promptly and courteously.
• Register patients for appointments or walk-in treatment.
• Discharge patients by dispensing medications, handling payments, and scheduling next appointments.
• Collect payments accurately in all modes (cash, NETS, credit card, etc).
• Enter treatment charges and dental product sales in clinic software.
• Issue medical receipts and certificates; file treatment cards.
• Maintain clinic cleanliness and neatness.
• Support basic clinical tasks during peak hours.

Kenntnisse

Front desk / Reception

Communication

Computer literacy

Team player

English proficiency

Bilingual (advantage)

Jobbeschreibung

Main responsibilities

• To attend to all patients' enquiries, either through call-in or walk-in, promptly and courteously.
• To register patients either for appointment or walk-in treatment.
• Upon completion of treatment, to discharge patients by dispensing medication, collection of accurate payments and scheduling for the next appointments.
• To collect payment accurately in any mode of payment (cash, NETS, credit card etc.)
• To key in every treatment charges and sales of dental products in clinic management software.
• To issue medical receipts and medical certificates.
• To file patients' treatment cards correctly.
• To maintain the cleanliness and neatness of the clinic at all times.
• Support basic clinical tasks during peak hours or when assigned.

Requirements

• All applicants are welcome to apply, prior experience in dental or healthcare front desk/ reception role will be an advantage.
• Computer literate.
• Team player with good communication and interpersonal skills.
• Good command of spoken and written English; bilingualism is an advantage (e.g., English and Mandarin/Malay/Tamil) to liaise with patients of diverse backgrounds.
• On-the-job training will be provided to candidates with no prior experience.

Working Arrangement :

5 days work week inclusive of weekends

Staff Benefits:

• Annual Leave, Birthday Leave , Family Care Leave
• AWS , Performance Bonus and monthly Incentives
• Benefits for medical, dental care, personal development, education support and more