Dental Surgery Assistant

ACE STAR DENTAL SERVICES PTE. LTD.; Singapore; Presencial; SGD 28.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance-based remuneration

Bonuses

Dental and medical benefits

Course training provided

A level Student welcomed

Descripción de la vacante

ACE STAR DENTAL SERVICES PTE. LTD. in Singapore is looking for a friendly Front Desk/Receptionist to manage patient registrations, appointments, and inquiries.

You will support dental staff and ensure a smooth, welcoming experience for every patient. The ideal candidate has at least 1 year in customer service or dental reception, is literate with computers and smartphones, and can communicate in English and Mandarin. Chinese dialects are a plus.

Formación

• Preferably 1+ year in customer-service or dental receptionist role.
• Proficient with computers and smartphones.
• Able to converse in English and Mandarin for patient communication.
• Familiarity with Chinese dialects is a plus.

Responsabilidades

• Handle front desk patient registration, appointment bookings, calls, and inquiries.
• Set up equipment and materials for dental services.
• Assist the dentist during treatment.
• Ensure patient safety and comfort.
• Educate patients on procedures and post-operative care.
• Update patient records on the computer using relevant software.
• Maintain cleanliness and sterility of equipment.
• Follow confidentiality and data protection rules.
• Carry out other duties to ensure high quality patient care.

Conocimientos

Customer service

Bilingual English/Mandarin

Team player

Independent worker

Herramientas

Dental software

Descripción del empleo

Perks

• Attractive remuneration (based on performance and experience).

• Good Bonuses.

• Dental and medical benefits.

• Course training provided for candidates.

• We welcome "A level Student" for this role.

Job Responsibilities:

• Perform customer service duties at the front desk such as handling patient registration, appointment booking, answering phone calls and attending to patients' enquiries.

• Setting up and preparing the necessary equipment and materials for different dental services.

• Assisting the dentist during treatment.

• Ensuring safety and comfort of patients.

• Educating clients on dental procedures and post-operative care.

• Updating patient records on the computer using relevant software.

• Keeping clean and sterile for all needed equipment.

• Complying with all rules on confidentiality and Data Protection.

• To carry out any other duties as requested by colleagues to ensure that patients receive a high quality of patient care.

Job Requirements:

• Preferably minimum of 1 year's customer-service/ Dental Surgery Assistant / receptionist experience

• Computer and smartphone literate

• Able to converse in English and Mandarin so as to provide communication on medical consultation in English or Mandarin speaking clients

• Preferably able to speak Chinese dialects (eg Cantonese, Hokkien, Teochew) so as to provide communication on medical consultation to dialect-speaking clients

• Hardworking, and responsible team-player. Able to work independently and with others

• Proactive and able to take the initiative while working with fellow colleagues as a team

• Able to work office hours, 5.5 days a week