Patient Service Associate

DENTICARE PTE. LTD.; Singapore; Vor Ort; SGD 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

Annual Leave

AWS and monthly incentives

Medical and dental care benefits

Zusammenfassung

DENTICARE PTE. LTD. is seeking a friendly front desk receptionist for Singapore clinics. You will handle patient enquiries, registrations, payments, and basic clerical duties while ensuring a smooth patient experience.

Applicants with dental or healthcare front desk exposure are preferred, with on-the-job training provided. The role requires good English, with Mandarin/Malay/Tamil as a bonus; 5-day work weeks including weekends/nights.

Qualifikationen

• Experience in dental or healthcare front desk/reception is an advantage.
• Computer literate.
• Team player with good communication and interpersonal skills.
• Good command of spoken and written English; bilingualism is an advantage (e.g., English and Mandarin/Malay/Tamil).
• On-the-job training will be provided to candidates with no prior experience.

Aufgaben

• Attend to all patients' enquiries via call-in or walk-in, promptly and courteously.
• Register patients for appointment or walk-in treatment.
• Discharge patients after treatment by dispensing meds, collecting payments and scheduling next appointments.
• Collect payments accurately in any mode (cash, NETS, credit card, etc).
• Key in all treatment charges and sales in clinic management software.
• Issue medical receipts and medical certificates.
• File patients' treatment cards correctly.
• Maintain cleanliness and neatness of the clinic at all times.
• Support basic clinical tasks during peak hours or when assigned.

Kenntnisse

Front desk

Customer service

Communication

Interpersonal skills

Team player

English

Mandarin

Jobbeschreibung

Main responsibilities:

• To attend to all patients' enquiries, either through call-in or walk-in, promptly and courteously.
• To register patients either for appointment or walk-in treatment.
• Upon completion of treatment, to discharge patients by dispensing medication, collection of accurate payments and scheduling for the next appointments.
• To collect payment accurately in any mode of payment (cash, NETS, credit card etc.)
• To key in every treatment charges and sales of dental products in clinic management software.
• To issue medical receipts and medical certificates.
• To file patients' treatment cards correctly.
• To maintain the cleanliness and neatness of the clinic at all times.
• Support basic clinical tasks during peak hours or when assigned.

Requirements

• All applicants are welcome to apply, prior experience in dental or healthcare front desk/ reception role will be an advantage.
• Computer literate.
• Team player with good communication and interpersonal skills.
• Good command of spoken and written English; bilingualism is an advantage (e.g., English and Mandarin/Malay/Tamil) to liaise with patients of diverse backgrounds.
• On-the-job training will be provided to candidates with no prior experience.

Working Arrangement : 5 days work week inclusive of weekends/ night shifts

You may refer to our clinic locations from our website : www.roycedental.com.sg

Staff Benefits:

• Annual Leave, Birthday Leave , Family Care Leave
• AWS , Performance Bonus and monthly Incentives
• Benefits for medical, dental care, personal development, education support and more