Patient Service Associate

Denticare; Singapore; Vor Ort; SGD 27.000 - 38.000; Vollzeit

Benefits dieser Stelle

Annual Leave

Birthday Leave

Family Care Leave

AWS

Performance Bonus

Monthly Incentives

Medical Benefits

Dental Care

Personal Development

Education Support

Zusammenfassung

Denticare Singapore is seeking a friendly front desk receptionist to greet patients, handle enquiries, register appointments and manage payments in a busy dental clinic. You will also assist with basic clinical tasks during peak hours and ensure the clinic remains clean and organized.

Requirements include good communication and interpersonal skills, fluency in English, and experience in dental or healthcare front desk roles is an advantage. On‑the‑job training is provided.

Qualifikationen

• Front desk/ reception experience in dental or healthcare is advantageous.
• Strong communication and interpersonal skills.
• Good spoken and written English; bilingualism is an advantage.
• On-the-job training available.

Aufgaben

• Attend to all patients’ enquiries via call-in or walk-in.
• Register patients for appointment or walk-in.
• Discharge patients by dispensing medication, collect payments, and scheduling for the next appointments.
• Collect payments in cash, NETS, credit card etc.
• Key in treatment charges and sales in clinic management software.
• Issue medical receipts and medical certificates.
• File patients’ treatment cards correctly.
• Maintain the cleanliness and neatness of the clinic at all times.
• Support basic clinical tasks during peak hours or when assigned.

Kenntnisse

Customer service

Communication

Team player

Bilingualism a dvantage

English proficiency

Clinic software

Tools

Clinic management software

Jobbeschreibung

To attend to all patients’ enquiries, either through call-in or walk-in, promptly and courteously.

To register patients either for appointment or walk-in treatment.

Upon completion of treatment, to discharge patients by dispensing medication, collection of accurate payments and scheduling for the next appointments.

To collect payment accurately in any mode of payment (cash, NETS, credit card etc.)

To key in every treatment charges and sales of dental products in clinic management software.

To issue medical receipts and medical certificates.

To file patients’ treatment cards correctly.

To maintain the cleanliness and neatness of the clinic at all times.

Support basic clinical tasks during peak hours or when assigned.

Requirements

All applicants are welcome to apply, prior experience in dental or healthcare front desk/ reception role will be an advantage.

Team player with good communication and interpersonal skills.

Good command of spoken and written English; bilingualism is an advantage (e.g., English and Mandarin/Malay/Tamil) to liaise with patients of diverse backgrounds.

On-the-job training will be provided to candidates with no prior experience.

You may refer to our clinic locations from our website : www.roycedental.com.sg

• Annual Leave, Birthday Leave , Family Care Leave
• AWS , Performance Bonus and monthly Incentives
• Benefits for medical, dental care, personal development, education support and more