Patient Experience & Scheduling Specialist

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A temporary staffing agency in Singapore is seeking candidates for an administrative role in the Bed & Surgical Booking Office. Responsibilities include providing administrative support, ensuring timely scheduling of beds and procedures, and responding to customer inquiries. Immediate availability is preferred. This temporary full-time position offers an hourly rate of $10.50 for office hours work, without weekend duties.

Qualifications

• Immediate starters preferred

Responsibilities

• Provide administrative support to the Bed & Surgical Booking Office
• Ensure timely and accurate scheduling of beds and procedures
• Respond to calls professionally and within service standards
• Follow appointment booking guidelines and SOPs
• Disseminate updates from hospital departments effectively
• Handle difficult customer queries and perform service recovery when necessary

Job description

A temporary staffing agency in Singapore is seeking candidates for an administrative role in the Bed & Surgical Booking Office. Responsibilities include providing administrative support, ensuring timely scheduling of beds and procedures, and responding to customer inquiries. Immediate availability is preferred. This temporary full-time position offers an hourly rate of $10.50 for office hours work, without weekend duties.