Part-Time Customer Service Assistant @Orchard

EDVOX MUSIC SCHOOL PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local music school in Singapore is seeking a candidate to handle customer service, recommend courses, perform administrative tasks, and manage sales of music-related products. The ideal candidate should have at least a GCE 'O' Level and proficiency in MS Office. Availability for retail hours, including nights and weekends, is required.

Qualifications

• Possess at least a GCE 'O' Level.
• Proficiency in MS Office including MS Excel.
• Customer-oriented with good interpersonal and communication skills.
• Able to work at least 4 days a week; Duration: 5 to 9.5 hrs.
• Able to work at 'retail hours' (nights and weekends).

Responsibilities

• Respond to customer service-related queries/requests.
• Recommend music courses, enrolment, collect school fees.
• Perform general administrative duties.
• Sales of books/music instruments and inventory management.
• Assist in statistical compilations like payment backlog and student intake/drop out.

Skills

Customer-oriented

Interpersonal skills

Communication skills

Proficiency in MS Office

Education

GCE 'O' Level

Job description

Responsibilities

• Respond to customer service-related queries/requests.
• Recommend music courses, enrolment, collect school fees.
• Perform general administrative duties.
• Sales of books/music instruments and inventory management.
• Assist in statistical compilations - payment backlog, sales and fees revenue, student intake/drop out, etc.

Qualifications

• Possess at least a GCE 'O' Level
• Proficiency in MS Office including MS Excel
• Customer-oriented with good interpersonal and communication skills
• Able to work at least 4 days a week; Duration: 5 to 9.5 hrs
• Able to work at "retail hours" (nights and weekends)

Work Location

Orchard