Outlet Manager (Japanese Cuisine / 6 days / East)

WECRUIT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A restaurant management service in Singapore is seeking a dedicated professional to oversee daily outlet operations and ensure a top-notch dining experience. Responsibilities include leading a small team, managing staff schedules, ensuring high food quality and hygiene standards, and handling customer inquiries. The ideal candidate will work closely with the kitchen team and oversee cash handling. Strong leadership and organizational skills are essential for this hands-on role.

Responsibilities

• Oversee daily outlet operations to ensure smooth service and a high-quality dining experience.
• Lead, train, and supervise a small team of 5–6 staff.
• Manage staff scheduling and attendance.
• Ensure food quality, presentation, and hygiene meet standards.
• Handle customer inquiries and complaints professionally.
• Monitor inventory levels, place orders, and manage stock.
• Work closely with the kitchen team for coordination.
• Oversee cash handling and daily sales reports.
• Maintain outlet cleanliness and compliance with regulations.
• Support promotional activities or new menu launches.

Job description

Responsibilities

• Oversee daily outlet operations to ensure smooth service and a high-quality dining experience.
• Lead, train, and supervise a small team of 5–6 staff, ensuring excellent customer service standards.
• Manage staff scheduling, attendance, and daily briefing to ensure sufficient manpower.
• Ensure food quality, presentation, and hygiene meet Japanese cuisine standards and company SOPs.
• Handle customer inquiries, feedback, and complaints professionally.
• Monitor inventory levels, place orders, and manage stock for ingredients, beverages, and supplies.
• Work closely with the kitchen team to ensure efficient coordination between front-of-house and back-of-house.
• Oversee cash handling, daily sales reports, and ensure proper POS usage.
• Maintain outlet cleanliness and ensure compliance with NEA hygiene and safety regulations.
• Support any promotional activities or new menu launches.
• Perform any other duties assigned by the management.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270