Order Processing & Customer Care Specialist

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment company in Singapore is looking for a Customer Service Associate to provide timely support and ensure seamless order fulfillment. The ideal candidate has at least 2 years of relevant experience, a diploma in Business Studies, and is proficient in Microsoft Office. Experience with Oracle or SAP is an advantage. This role requires monthly rotating standby shifts during weekends and holidays, emphasizing strong communication and organizational skills.

Qualifications

• Minimum 2 years of relevant experience in customer service.
• Proficient in Oracle or SAP systems preferred.
• Knowledge of Japanese for communication with headquarters in Japan.

Responsibilities

• Process quotations, purchase orders, and sales orders.
• Manage customer consignment programs efficiently.
• Ensure on-time deliveries to internal and external clients.
• Maintain inventory levels and oversee stock movement.

Skills

Customer support

Communication skills

Interpersonal skills

Organizational skills

Education

Diploma in Business Studies or equivalent

Tools

Oracle

SAP

Microsoft Office Applications

Job description

A leading recruitment company in Singapore is looking for a Customer Service Associate to provide timely support and ensure seamless order fulfillment. The ideal candidate has at least 2 years of relevant experience, a diploma in Business Studies, and is proficient in Microsoft Office. Experience with Oracle or SAP is an advantage. This role requires monthly rotating standby shifts during weekends and holidays, emphasizing strong communication and organizational skills.