Order Fulfillment Customer Success Specialist

-; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking a Customer Service Specialist based in Tampines, Singapore. This permanent role involves processing orders, responding to customer inquiries, and managing documentation. Excellent communication skills and proficiency in MS Office are necessary, with at least one year of relevant experience preferred. The working hours are from Monday to Friday, 8 AM to 5 PM. Interested candidates can apply via the provided email address or through the application button.

Qualifications

• At least 1 year of relevant work experience.

Responsibilities

• Process and fulfil orders promptly and accurately.
• Respond to customer inquiries and feedback.
• Handle and resolve customer complaints.
• Manage documents related to compliance and inspection.
• Organise sales data and customer contact information.
• Suggest improvements for management systems.

Skills

Excellent communication skills

Competent with MS Office and computer skills

Job description

A leading recruitment agency is seeking a Customer Service Specialist based in Tampines, Singapore. This permanent role involves processing orders, responding to customer inquiries, and managing documentation. Excellent communication skills and proficiency in MS Office are necessary, with at least one year of relevant experience preferred. The working hours are from Monday to Friday, 8 AM to 5 PM. Interested candidates can apply via the provided email address or through the application button.