Operations & Sales Manager

JAI SCAFFOLDING PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading construction firm in Singapore is seeking an Operations & Sales Manager to drive sales growth and manage daily operations efficiently. This role involves overseeing operational activities, ensuring customer satisfaction, and developing sales strategies. The ideal candidate will have a Bachelor's degree in Engineering and proven management experience, with strong leadership and analytical skills. The position offers the opportunity to lead cross-functional teams in a fast-paced environment, focused on achieving revenue targets and ensuring operational excellence.

Qualifications

• Bachelor’s degree in Engineering (Mechanical/Electrical, E&C or related field).
• Proven experience in sales and operations management.
• Strong leadership, negotiation, and interpersonal skills.
• Analytical mindset with ability to make data-driven decisions.
• Proficient in ERP/CRM and operations management tools.

Responsibilities

• Oversee day-to-day operational activities to ensure efficiency and quality.
• Develop and implement sales strategies to achieve revenue targets.
• Lead cross-functional teams to achieve both sales and operational objectives.
• Maintain strong relationships with existing clients to ensure high customer satisfaction.
• Track and analyze sales metrics to guide decision-making and strategy adjustments.

Skills

Leadership

Negotiation

Interpersonal skills

Analytical mindset

ERP/CRM proficiency

Education

Bachelor’s degree in Engineering

Tools

ERP systems

CRM tools

Job description

Operations & Sales Manager (Mechanical/Electrical/Scaffold Projects & Manpower Sub-Contract)

We are looking for a motivated and organized Sales Cum Operations Manager, responsible for driving sales growth while managing daily operational activities. This dual‑role position ensures seamless business operations, excellent customer service, and achievement of revenue targets. The ideal candidate is a proactive leader who can balance strategic planning with hands‑on execution.

Key Responsibilities

Operations Responsibilities

• Oversee day‑to‑day operational activities to ensure efficiency and quality.
• Implement and monitor processes, policies, and standard operating procedures.
• Manage inventory, logistics, and vendor relationships as needed.
• Ensure compliance with company standards and regulatory requirements.
• Coordinate with departments to streamline workflows and resolve operational challenges.

Team Management & Collaboration

• Lead cross‑functional teams to achieve both sales and operational objectives.
• Foster a culture of accountability, teamwork, and continuous improvement.
• Collaborate with finance, marketing, and product teams for aligned business strategies.

Sales Responsibilities

• Develop and implement sales strategies to achieve revenue targets.
• Identify new business opportunities and expand the client base.
• Maintain strong relationships with existing clients to ensure high customer satisfaction.
• Lead, mentor, and motivate the sales team to improve performance.
• Track and analyze sales metrics to guide decision‑making and strategy adjustments.

Qualifications & Skills

• Bachelor’s degree in Engineering (Mechanical/Electrical, E&C or a related field).
• Proven experience in sales and operations management.
• Strong leadership, negotiation, and interpersonal skills.
• Analytical mindset with ability to make data‑driven decisions.
• Proficient in ERP/CRM and operations management tools.

Key Competencies

• Strategic thinking and problem‐solving
• Customer‑centric approach
• Results‑driven and goal‑oriented
• Adaptable and organized in a fast‑paced environment

Performance Metrics

• Achievement of sales targets and revenue growth
• Operational efficiency and process improvements
• Customer satisfaction and retention
• Team performance and development