Operations Manager, Surgical & Specialty Services

MCI Career Services; Singapore; On-site; SGD 42,000 - 52,000; Full time

Job summary

MCI Career Services is seeking a capable supervisor to manage a team of non-nursing staff in healthcare service points in Singapore.

Requirements include a degree in any discipline, 3+ years in healthcare, 2+ years of frontline staff management, and strong analytical and communication skills, plus proficiency in MS Word/Excel/PowerPoint. Office hours, Mon–Fri, in Singapore. Consent for data processing is implied by application.

Qualifications

• Degree in any discipline with minimum 3 years’ work experience in Healthcare industry.
• Healthcare operational experience will be advantageous.
• At least 2 years of experience in managing frontline staff.

Responsibilities

• Manage a group of non-nursing staff providing services in service points.
• Ensure that non-nursing staff receive appropriate induction, orientation and training.
• Responsible for staff recruitment and retention to achieve a stable, skilled workforce and desired customer outcomes.
• Ensure timely two-way communication between staff and management and escalate issues with solutions.
• Participate in committees and other tasks as assigned.

Skills

Staff management

Analytical skills

Communication skills

Education

Bachelor's degree (any discipline)

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

MCI Career Services is seeking a capable supervisor to manage a team of non-nursing staff in healthcare service points in Singapore.

Requirements include a degree in any discipline, 3+ years in healthcare, 2+ years of frontline staff management, and strong analytical and communication skills, plus proficiency in MS Word/Excel/PowerPoint. Office hours, Mon–Fri, in Singapore. Consent for data processing is implied by application.