Clinic Operations Manager — Patient Care Excellence

fullerton healthcare group pte. limited; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Fullerton Healthcare Group Pte. Limited seeks a Clinic Operations Manager to oversee daily clinic performance at Central Singapore. You will lead a multi-disciplinary team, manage facilities, equipment and staff, and ensure efficient operations with high clinical standards.

The role requires supervisory experience, service excellence, strong English, and cross-department collaboration. You will implement policies, train staff, audit procedures, address complaints, and drive improvements to

Qualifications

• Minimum supervisory experience in a healthcare setting.
• Commitment to service excellence and patient care quality.
• Excellent command of English, both written and spoken.

Responsibilities

• Manage the day-to-day operations of the Clinic(s).
• Oversee facilities, equipment and staff to contain costs.
• Ensure high service and clinical standards in the clinics.
• Assist in planning and implementing policies and procedures.
• Conduct regular audits of policies and procedures.
• Supervise and educate newly employed staff.
• Coordinate with registration, dispensing and medical records staff.

Skills

Supervisory experience

Service excellence

English proficiency

Interpersonal skills

Team leadership

Prioritization

Stress management

Empathy

Staff training

SOP implementation

Job description

Fullerton Healthcare Group Pte. Limited seeks a Clinic Operations Manager to oversee daily clinic performance at Central Singapore. You will lead a multi-disciplinary team, manage facilities, equipment and staff, and ensure efficient operations with high clinical standards.

The role requires supervisory experience, service excellence, strong English, and cross-department collaboration. You will implement policies, train staff, audit procedures, address complaints, and drive improvements to